Alcatel OT-V212C manual Faq, Item to be checked





FAQ	Item to be checked
The telephone does not	Make sure that the charger is correctly connected to the phone and the power
charge properly	socket.
	Make sure you are using a charger specifically designed for this phone.
The phone does not	Check the battery charge level.
switch on	Make sure the battery is properly installed.
	Press and hold the ON key until the screen comes on.
The phone card has been	Make sure the UIM card is properly inserted.
inserted but the card	Make sure your UIM card is valid.
information cannot be	Make sure the card’s contact face is not dirty, if it is, wipe it with a clean cloth.
read
The phone displays “Enter	Contact the network operator for a PUK number.
PUK number”	Unlock the phone using the PUK number.
Unable to dial a number	Make sure you have dialled a valid phone number.
	Check if your phone is connected to the network.
Poor sound quality	Check if the reception signal is strong enough.
	If you are inside a building, rotate the phone or move close to a window.
The other party cannot	Make sure the mouthpiece is not blocked.
hear you during a call
The receiver volume is low	Check if the receiver volume is set to maximum.
The phone signal is poor	Make sure the phone antenna is not damaged.
or switches off frequently	Check the phone signal strength.
	If there is no signal, use your phone in a location where the signal is strong.

18