Alcatel-Lucent Digital Home Care Solution
Addressing Comprehensive Digital Home
Management Needs
Because your operating challenges extend beyond home devices, Alcatel-Lucent has developed the Digital Home Care solution with our partner Motive Inc. It extends the Alcatel-Lucent 5580 HNM digital home management capabilities to include customer support interactions (through self-care and CSR assisted care tools), along with DSL loop validation, optimization and troubleshooting. The solution is integrated out-of-the-box, but it can also accommodate various adaptations to meet your specific needs. It increases efficiency by eliminating problems upfront — and typically reduces digital home operational expenses by an average 50 percent.
10 Alcatel-Lucent 5580 Home Network Manager
