Aleratec 280118 Troubleshooting Image Manager

Using the DVD/CD Duplicator

Troubleshooting Image Manager

1.If the Image manager is not starting and the screen displays this Error message, please make sure that the duplicator is in USB Mode. The duplicator’s screen will display as “Leave USB Mode, Press ESC Key” while it is in USB Mode.

2.To make sure the duplicator has been properly installed in Windows, go to Device Manager and check to make sure that the devices highlighted below are being displayed without errors. Please note that the exact name of the device may be different. If the HDD belonging to the duplicator is not displayed, then the Image Manager program will display the above error.

3.If the HDD is being properly recognized in Windows, try exiting USB Mode and then scroll to the Setup menu, press ENTER and then scroll to the Format HDD submenu option and press ENTER to format the HDD. Please note that any information on the HDD will be erased. If the HDD needs to be reformatted, the reason may be because the power was cut while the drive was in use.

18www.aleratec.com

Contents

Page Copyright/Model Identification Radio/TV Interference Statement Safety Regulations WARNING CAUTION Table of Contents Key Items – 1:3 DVD/CD RoboRacer MultiDrive SA 1:3 DVD/CD RoboRacer MultiDrive SA Display Panel Page Introduction Included Items Key Items – 1:3 DVD/CD RoboRacer MultiDrive SA 2www.aleratec.com 1:3 DVD/CD RoboRacer MultiDrive SA Display Panel Disc Duplicate LEFT RIGHT 5ENTER Button Precautions Installation Avoid placing the 1:3 DVD/CD RoboRacer MultiDrive SA in a location subject to: •High humidity •High temperature Overview Main Menu Subfunctions The main menu “Image” function has 4 subfunctions. These are: 6www.aleratec.com The main menu “Setup” function has 16 subfunctions. These are: www.aleratec.com7 Using the DVD/CD Duplicator Main Menu: Disc Duplicate ENT Main Menu: Compare LEFT/RIGHT ESC Main Menu: Image Image Load Image Compare Image Burn Image Delete Main Menu: USB Mode Main Menu: USB Mode - continued Using Image Manager WARNING DO NOT USE Load From .CPM file Load From .ISO file Load From .DVM file Using Image Manager - continued Open Export to (ISO, CPM, DVM) file Close Exit Troubleshooting Image Manager Main Menu: Setup 1.Press the LEFT/RIGHT arrow keys ( ) to navigate to the “Setup” function The Setup function has 16 subfunctions. These are: www.aleratec.com19 Copy Mode Demo Run Load Firmware Max Disc Errors Reset Robot Software ID Erase Disc System Sound Test Mode Set Format Hard Disk Default Reload DVD Burn Speed CD Burn Speed Auto Verify Read Error Skip Over Burn Mode Nero Essentials Installation Creating an Image with Nero Creating an Image with Nero - continued Page Page Specifications 38www.aleratec.com Technical Support Technical Support Addresses and Phone Numbers XX By e-mail: support@aleratec.com – Skype: support.aleratec.com www.aleratec.com FAX at: Service and Support Aleratec, Inc., Limited Warranty Please Note: To Obtain Warranty Service: Technical Support FAX Back Form Aleratec, Inc Technical Support Fax Back Form To: Technical Support Group FAX: