AT-2911 Series Gigabit Ethernet Network Adapters Installation and User’s Guide
109
Software Problems and Solutions

Microsoft Remote

Installation

Service (RIS)

Instructions

Problem: Microsoft Remote Installation Service (RIS) installation fails for
Windows XP.
Solution: Refer to Microsoft Article Q246184, “How to Add Third-Party
OEM Network Adapters to RIS Installations.”

Windows XP Image

To deploy a Windows XP Image, follow the steps in the Microsoft Article
Q246184 at http://support.microsoft.com/
default.aspx?scid=kb%3ben-us%3b246184.

Windows Server

2003

This section lists known problems and solutions when Windows Server
2003.
Problem: IP address is configurable on a member of the team.
Solution: When a team is created, the TCP/IP properties for the adapters
are unselected. Then you can select and configure TCP/IP properties of
the adapters and configure an IP address manually.
Problem: When creating 64 VLANs, all virtual adapters show
disconnected or one of the 64 VLANs show disabled.
Solution: The maximum VLAN configurations are 63 tagged and one
untagged VLAN ID 0. If 64 tagged VLANs are created, they are
disconnected. A reboot is required and only 63 tagged VLANs show links,
while a 64th is disabled.
Miscellaneous The following are known miscellaneous problems and solutions:
Problem: When the bus on the system is operating at PCIe mode, the
adapter performs at PCIe mode if it is added by the Hot Plug application.
Solution: When the system is booted up without an adapter, the bus
operates at the lowest mode which is PCIe. This problem can be corrected
by rebooting the system.
Problem: The adapter may not perform at optimal level when it is added
by the Hot Plug application on some systems.
Solution: The system BIOS, in some systems, does not set the cache line
size and the latency timer, after the adapter is added by the Hot Plug
application. This problem can be corrected by rebooting the system.