Contacting Allied Telesis
This section provides Allied Telesis contact information for technical support as well as sales and corporate information.
Online Support
You can request technical support online by accessing the Allied Telesis Knowledge Base: www.alliedtelesis.com/support. You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions.
Email and Telephone Support
For Technical Support via email or telephone, refer to the Support & Services section of the Allied Telesis web site: www.alliedtelesis.com/support. Select your country from the list displayed on the website. then select the appropriate menu tab.
Warranty
For hardware warranty information, refer to the Allied Telesis web site:
www.alliedtelesis.com/support.
Returning Products
Products for return or repair must first be assigned a return materials authorization (RMA) number. A product sent to Allied Telesis without an RMA number will be returned to the sender at the sender’s expense. To obtain an RMA number, contact the Allied Telesis Technical Support group at our web site: www.alliedtelesis.com/support. Select your country from the list displayed on the website. Then select the appropriate menu tab.
Sales or Corporate Information
You can contact Allied Telesis for sales or corporate information through our web site: www.alliedtelesis.com. To find the contact information for your country, select Contact Us.
Management Software Updates
New releases of management software for our managed products are available on our Allied Telesis web site at http://www.alliedtelesis.com/support.
Copyright ♥ 2011 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice.
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