Allstar Products Group MVP-831E installation instructions Troubleshooting Notes, Product Features

TROUBLESHOOTING NOTES

MVP-831E COMMERCIAL

If you experience problems with the MVP-831E Receiver, try some of the suggestions listed below before calling the Factory Technicians.

RECEIVER APPEARS DEAD; THERE IS NO RESPONSE WHEN TRANSMITTER BUTTONS ARE PUSHED.

Check the power connections to the receiver.

There must be at least 20 VAC at the receiver power connections. (If a 24V system).

Review the code switch and the selector switch settings then reprogram the receiver..

Try a different code switch setting. Check the antenna installation.

Wait one minute for the receiver to “warm-up”. Check battery in transmitter.

RECEIVER “CLICKS” WHEN ANY TRANSMITTER BUTTON IS PUSHED, BUT NOTHING ELSE HAPPENS.

Check the wire & connections in the STOP circuit. Refer to Figure 3.

Check the OPEN & CLOSE connections.

The wire gage may be too small for the number of wall stations used.

External interference (such as radio towers). Change to a different frequency.

Stuck transmitter in building.

Change code switches from factory settings. Check battery in transmitter.

ONE RECEIVER WORKS BUT THE OTHER IS DEAD.

Relocate the antennas.

Receivers too close together (cross-talking); move to different locations.

Check code switch settings.

SOME THINGS TO REMEMBER:

Range is dependent on the installation, type of building, type of door and the location of the transmitter. When these conditions change so will the distance.

Any transmitter can interfere with operation. These include cell phones, cordless phones, wireless systems and CB and mobile transmitters. Other sources of interference include computer equipment, industrial equipment, electric motors, fluorescent lights, etc. The list is endless.

Do not lengthen or shorten the receiver antenna. It

RECEIVER INSTRUCTIONS

READ THIS MANUAL CAREFULLY

BEFORE BEGINNING INSTALLATION

INSTALLER: Leave this manual with your customer upon completion of the installation.

PRODUCT FEATURES

Allstar MVP-831E Commercial Receivers are designed to work with most commercial door operators. Programming the receiver to accept the transmitter signal is a matter of pushing the “LEARN” button on the receiver body and activating the transmitter. The MVP-831E is connected to the commercial operator in the same manner as a 3-button station and provides full open, close, and stop functionality via radio control. The receiver is powered from the operator’s 24 VAC transformer. The antenna is removable and may be relocated (using coaxial cable, not included) for better RF reception.

IMPORTANT INSTALLATION NOTES

	TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:
WARNING	READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS!

Check the power to the door operator. Check the door operator’s control voltage.

SHORT DISTANCE OR INTERMITTENT OPERATION. Relocate the antenna with a coaxial cable.

Metal objects too close to receiver, move to a better location.

is set to an optimal length based on the frequency of operation.

If the antenna is blocked or shielded (such as a car traveling through a tunnel) the distance will decrease.

Always change the Factory set codes.

•ALLSTAR MVP-831E RECEIVERS ARE INTENDED FOR USE WITH COMMERCIAL DOOR OPERATORS ONLY. DO NOT USE FOR ANY OTHER PURPOSE. DO NOT MODIFY IN ANY MANNER.

•CHECK LOCAL BUILDING AND ELECTRICAL CODES FOR MANDATORY INSTALLATION AND WIRING REQUIREMENTS.

•YOUR GARAGE DOOR IS A LARGE MOVING OBJECT. THE SPRINGS, PULLEYS, CABLES AND MOUNTING HARDWARE UTILIZED TO BALANCE ITS OPERATION ARE UNDER EXTREME TENSION AT ALL TIMES AND CAN CAUSE SERIOUS PERSONAL INJURY, EVEN DEATH, IF DISTURBED. ONLY A QUALIFIED SERVICE PERSON SHOULD MOVE, LOOSEN OR ADJUST DOOR SPRINGS OR HARDWARE.

Manufacturer’s Limited Warranty

Allstar warrants its radio controls to be free from defect in material and workmanship for a period of one (1) year from the date of purchase. To obtain service, contact your dealer.

To obtain service under this warranty the buyer must obtain authorization instructions for the return of any goods from

Allstar before returning the goods. The goods must be returned with complete identification, with copy of proof-of- purchase, freight prepaid and in accordance with Allstar’s instructions or they will not be accepted. In no event will Allstar be responsible for goods returned without proper authorization or identification.

Goods returned to Allstar for warranty repair within the warranty period, which upon receipt by Allstar are confirmed to

be defective and covered by this limited warranty, will be repaired or replaced at Allstar’s sole option, at no cost and returned pre-paid. Defective parts will be repaired or replaced with new or factory rebuilt parts at Allstar’s sole option.

This limited warranty does not cover non-defect damage, damage caused by unreasonable use, damage caused by improper installation or care, vandalism or lightning, fire or excessive heat, flood or other acts of God (including, but not limited to misuse, abuse or alterations, failure to provide reasonable and necessary maintenance), labor charges for dismantling or reinstalling a repaired or replaced unit, or replacement batteries.

These warranties are in lieu of all other warranties, either expressed or implied. All implied warranties of

merchantability and/or fitness for a particular purpose are hereby disclaimed and excluded. Under no circumstances shall Allstar be liable for consequential, incidental or special damages arising in connection with the use or inability to use this product. In no event shall Allstar’s liability for breach of warranty, breach of contract, negligence or strict liability exceed the cost of the product covered hereby. No person is authorized to assume for Allstar any other liability

•CONNECT POWER CORDS ONLY TO A

PROPERLY GROUNDED OUTLET. IF PERMANENT WIRING IS REQUIRED BY CODES, DISCONNECT POWER AT FUSE BOX O R C I R C U I T B R E A K E R B E F O R E ATTEMPTING ANY WIRING CONNECTIONS.

•DO NOT WEAR RINGS, WATCHES OR LOOSE CLOTHING WHILE INSTALLING OR SERVICING GARAGE DOOR OPENERS. WEAR SAFETY GOGGLES OR OTHER PROTECTIVE EYEWEAR.

•AN UNBALANCED DOOR OR ONE THAT STICKS OR BINDS MAY CAUSE INJURY OR DEATH. ENSURE DOOR IS PROPERLY BALANCED AND ELIMINATE ANY STICKING OR BINDING.

•LOCATE CONTROL PUSHBUTTONS WITHIN SIGHT OF THE DOOR AND AWAY FROM THE MOVING PARTS OF THE DOOR. INSTALL ENTRAPMENT WARNING LABEL NEXT TO THE CONTROL PUSHBUTTON IN A PROMINENT LOCATION.

•REMOVE ALL ROPES AND REMOVE OR MAKE INOPERATIVE ALL LOCKS CONNECTED TO THE GARAGE DOOR.

•THE IMPORTANT SAFEGUARDS AND INSTRUCTIONS IN THIS MANUAL CANNOT COVER ALL POSSIBLE CONDITIONS AND SITUATIONS. IT MUST BE UNDERSTOOD THAT COMMON SENSE AND CAUTION MUST BE EXERCISED BY THE PERSON(S) IN S T A L L IN G , M A IN T A IN IN G A N D OPERATING THIS EQUIPMENT.

in connection with the sale of this product.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Warranty effective after March 1, 2004.

For Information: Phone 610-873-6900 World Wide Web: info@allstarcorp.com

	DO NOT USE RADIO CONTROLS ON COMMERCIAL DOOR
	OPERATORS UNLESS PROPER ENTRAPMENT PROTECTION
WARNING	DEVICES ARE INSTALLED. CONSULT THE MANUFACTURER OF
	YOUR OPERATOR FOR MORE DETAILS.

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