Troubleshooting

 

 

My mobile phone did not

Power off your mobile phone and headphones, then power on your

locate the headphones.

phone. Repeat the pairing process on page 5.

 

 

Audio quality is poor.

Make sure that the headphones fit your ears properly. See page 7.

 

Ensure that your mobile phone is located on the left side of your body

 

and that there are no obstructions between it and your headphones.

 

Make sure that your headphones are within 33 feet (10 meters) of your

 

mobile phone. Going outside of this range can impact audio quality. If

 

your headphones do not automatically reconnect, see page 12.

 

 

I cannot hear stereo music

For stereo listening, your Bluetooth phone must support the Bluetooth

from my phone.

Advanced Audio Distribution Profile (A2DP), which defines how

 

Bluetooth devices stream stereo quality audio from one device to

 

another. See your phone’s user manual to determine if it has this

 

Bluetooth profile.

 

 

I cannot control my music

The adaptor and some stereo Bluetooth phones do not support the

tracks.

AVRCP profile for track controls. Use your audio device to change

 

tracks.

 

 

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Altec Lansing 903 My mobile phone did not, Locate the headphones, Audio quality is poor, Cannot hear stereo music, Tracks