TROUBLESHOOTING
SYMPTOM | POSSIBLE PROBLEM | SOLUTION |
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Blue LED is | The power supply isn’t connected to a wall | Insert the barrel connector from the power supply into the DC | |
not lit (AC | outlet and/or the power supply connector is not | connector on the back of the inMotion iMT1. After this connection | |
Operation). | plugged into the DC connector on the back of | is made, insert the power supply into a wall outlet. | |
| the inMotion iMT1. |
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| The surge protector (if used) isn’t powered on. | If the power supply is plugged into a surge protector, make sure the | |
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| surge protector is switched on. | |
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| The wall outlet is not functioning. | Plug another device into the same wall outlet to confirm the outlet | |
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| is working. |
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| The power isn’t turned on. | Turn on the inMotion iMT1 by pushing the power button located on | |
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| the top of the unit. A blue LED will light around the button when | |
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| the power is on. |
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Blue LED is | No batteries are installed. | Install four AA batteries (not included) into the battery | |
not lit (Battery |
| compartments on the bottom of the inMotion iMT1 (two to each | |
Operation). |
| compartment). Make sure the batteries are installed as illustrated | |
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| in the battery compartments. | |
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| The power isn’t turned on. | Turn on the inMotion iMT1 by pushing the power button located on | |
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| the top of the unit. A blue LED will light around the button when | |
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| the power is on. |
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No sound | The volume is set too low. | The “+” and | |
is coming |
| master volume controls. Press and hold the “+” button to increase | |
from speakers. |
| the volume. |
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| The Palm device is not correctly seated onto the | Remove the Palm device and | |
| docking connector. |
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| The Palm device is properly docked and the | Turn off the “mute” function on the Palm device. | |
| inMotion iMT1’s blue LED is lit, but the Palm |
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| device is in the “mute” mode. |
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| If using an alternate audio source, the audio | Connect an alternate audio source — such as a CD player, MP3 player, | |
| source is not properly connected to the | or portable DVD player — to your inMotion iMT1 by plugging one | |
| inMotion iMT1 or there is a problem with the | end of the 3.5mm stereo cable to the line out of your portable | |
| alternate audio source. | device (if it has one) or to the device’s headphone jack. Connect | |
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| the other end to the input marked “AUX” on the back of the | |
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| inMotion iMT1. |
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The voice of | The inMotion iMT1 is not in phone mode. | Ensure that the inMotion iMT1 is in phone mode by pushing the | |
the person on |
| mode button | until the green LED with the phone icon turns on. |
the other end |
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of the phone |
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line cannot be |
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heard through |
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the speakers. |
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