DISTRIBUTION AMPLIFIERS
Cause 3: The DA1921SX has a problem.
Solution: If there is AC power to the adapter and the LED still does not turn on, the DA1921SX or the power adapter may require service. Call ALTINEX at (714)
8.2 LED IS NOT GREEN
Cause 1: There is no power.
Solution: Disconnect the video input from the DA1921SX and verify the LED is ON and RED indicating power is present. Reconnect the computer's video output. If the LED is still not GREEN see Cause 2.
Cause 2: There is no Sync signal.
Solution: Verify the computer output is operating correctly by connecting it directly to the local monitor, bypassing the transmitter and receiver. If the display is good, call ALTINEX at (714)
8.3 NO REMOTE IMAGE
Cause 1: The source has a problem.
Solution: Check the image on the local monitor and verify the quality is good. If the local image is good, see Cause 2.
Cause 2: Video equalization required.
Solution: Adjust the VIDEO EQUALIZATION
on the DA1921SX. Long cable runs
may require adjustment on both the
DA1921SX and the DA1920SX.
In general, cable runs less then 50 feet require little or no video equalization and should be set to minimum. Longer cable runs will require equalization on both the transmitter and receiver.
8.4REMOTE IMAGE QUALITY IS POOR Cause 1: The source has a problem.
Solution: Check the image on the local monitor and verify the quality is good. If the local image is good, see Cause 2.
Cause 2: Video equalization required.
Solution: Adjust the VIDEO EQUALIZATION on the DA1921SX. Long cable runs may require adjustment on both the DA1921SX and the DA1920SX. If the image is still not correct, call ALTINEX at (714)
ALTINEX POLICY | 9 |
9.1 LIMITED WARRANTY/RETURN POLICY
Please see the Altinex website at www.altinex.com for details on warranty and return policy.
9.2CONTACT INFORMATION ALTINEX, INC
592 Apollo Street
Brea, CA 92821 USA
TEL: 714
TOLL FREE:
WEB: www.altinex.com
E-MAIL: solutions@altinex.com
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