Altinex MT107-301 manual Altinex Policy, NO DISPLAY Cause 1 The source has a problem, Multi-Tasker

MULTI-TASKER™

8.2 NO DISPLAY

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.

Cause 2: The output signal is not detected.

Solution 1: In MTSetup™, or other co ntrol

software, send the [SDO] command. This command is detailed in the MT107-100's User Guide. Verify a signal is detected for the output number in question. If a signal is not detected, see Solution 2.

Solution 2: Verify the MT107-301/305/306 is connected to the MT107-100 and that the cable is in good condition. If a signal is detected, see Cause 3. If there is no signal detected, please, call Altinex at (714) 990-2300.

Cause 3: The path is not selected.

Solution: Make sure the input to output path is correctly selected.

For example, Input 1 is connected to Output 17 in the matrix engine. Physically, the source signal is connected to Input 1 and the display cable is connected to Output 17. See RS-232 accessible commands in Section 7 of the MT100-107's User Guide for command details.

If no display is present, see

Cause 4.

Cause 4: Cable connections are incorrect.

Solution: Make sure that cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no display present, see Cause 5.

Cause 5: The display has a problem.

Solution: Make sure the display has power and is turned ON. If there is still no display, please call Altinex at (714) 990-2300.

ALTINEX POLICY 9

9.1 LIMITED WARRANTY/RETURN POLICY

Please see the Altinex website at www.altinex.com for details on warranty and return policy.

9.2CONTACT INFORMATION ALTINEX, INC

592 Apollo street

Brea, CA 92821 USA

TEL: 714-990-2300

TOLL FREE: 1-800-ALTINEX

WEB: www.altinex.com

E-MAIL:solutions@altinex.com

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