SPECIAL APPLICATION

TROUBLESHOOTING GUIDE

8

We have carefully tested and have found no problems in the supplied TP115-111.However, we would like to offer suggestions for the following:

8.1 NO DISPLAY

Cause 1: The source has a problem.

Solution: Check the source and make sure there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.

Cause 2: The path has a problem.

Solution: Connect the transmitter directly to the receiver using a short patch cable. If the image is good, there is a problem with the cable. Otherwise, see Cause 3.

Cause 3: Cable connections are incorrect.

Solution: Make sure that cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no display present, see Cause 4.

Cause 4: Video equalization required.

Solution: Adjust the VIDEO EQUALIZATION

on the TP115-111. Long cable runs

may require adjustment on both the

TP115-111and TP115-110.

In general, cable runs less then 50 ft (15 m) require little or no video equalization and should be set to minimum. Cable runs up to 400 ft (122 m) will require near maximum equalization on both the transmitter and receiver.

Cause 5: The display has a problem.

Solution: Make sure the display is powered and is turned ON. If there is still no display, please call ALTINEX at (714) 990-2300.

8.2 NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

Cause 2: The volume is too low.

Solution: Increase the gain at the source toward maximum. If there is still no sound present, see Cause 3.

Cause 3: Cable connections are incorrect.

Solution: Make sure that cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no sound, see Cause 4.

Cause 4: The receiving device has a problem.

Solution: Make sure the receiving device is powered and is turned on. If there is still no sound, please call ALTINEX at (714) 990-2300.

ALTINEX POLICIES

9

9.1 LIMITED WARRANTY/RETURN POLICIES

Please see the ALTINEX website at www.altinex.com for details on warranty and return policies.

9.2CONTACT INFORMATION ALTINEX, Inc.

592 Apollo Street

Brea, CA 92821 USA

TEL: 714 990-2300

TOLL FREE: 1-800-ALTINEX

WEB: www.altinex.com

E-MAIL:solutions@altinex.com

400-0435-005

8

Page 9
Image 9
Altinex TP115-111 manual Troubleshooting Guide, Altinex Policies, No Display, No Sound, Limited WARRANTY/RETURN Policies

TP115-111 specifications

The Altinex TP115-111 is a versatile and innovative touchpanel designed for seamless control and integration in various audiovisual environments. This device epitomizes the blending of advanced technology with user-friendly interfaces, making it an excellent choice for conference rooms, classrooms, and other professional settings.

One of the main features of the TP115-111 is its capacitive touchscreen interface, which allows for precise and intuitive operation. The 15.6-inch display provides vibrant visuals and is sensitive to the lightest touch, ensuring that commands are registered swiftly. The graphical user interface (GUI) can be customized to meet the specific needs of any application, allowing users to personalize their experience and ensure ease of access to crucial functions.

The TP115-111 utilizes the latest in control technology, including support for Ethernet-based communications and RS-232 control. This multi-protocol compatibility offers flexibility in integrations with various AV systems and devices. Additionally, the touchpanel supports multiple connectivity options, enabling it to work efficiently with projectors, video conferencing equipment, and digital signage systems. The integration capabilities help streamline the management of complex audiovisual setups, creating a more cohesive user environment.

Another standout characteristic of the Altinex TP115-111 is its robust construction. Built with high-quality materials, this touchpanel is designed to withstand the rigors of daily use while maintaining a sleek and professional appearance. The device's compact and lightweight design makes installation both straightforward and adaptable to different spaces, whether wall-mounted or situated on a tabletop.

Moreover, the TP115-111 includes advanced features such as programmable buttons and the ability to create custom layouts. Users can easily configure the panel to operate different functions, such as lighting, presentation tools, and climate controls, from a single interface. This level of customization enhances its usability, making it a powerful tool for increasing productivity in any environment.

The Altinex TP115-111 also prioritizes security and reliability. With built-in measures to prevent unauthorized access and provide secure operation, users can trust that their sensitive information remains protected. Additionally, the touchpanel is designed for extended functionality, including the capability to receive firmware updates, ensuring that it remains compatible with evolving technologies.

In conclusion, the Altinex TP115-111 touchpanel combines exceptional performance, adaptability, and user-friendly design. With its advanced capabilities, commitment to quality, and potential for seamless integration, the TP115-111 is a compelling choice for anyone looking to enhance their audiovisual setup.