Altinex manual Installing Your VM2143VS, Operation, Troubleshooting Guide, Card Leds are not on

V-MATRIX

INSTALLING YOUR VM2143VS 6

Step 1. Decide which type of input video signal will be used on each input and what the impedance requirements are of the input source. Refer to Diagram 2 through Diagram 5 for jumper settings. Note that DC Coupling is most commonly used with DVD players and VCR's and AC Coupling is most often used with video conferencing equipment and cameras.

Step 2. Slide the VM2143VS into one of the slots on the top half of the V-Matrix™ Enclosure. The top half of the enclosure is for input cards and the bottom half is for

output cards. Make sure that the VM2143VS fits into place. Secure the card to the V-Matrix™ by tightening the retainer screws located on the top and bottom of each cover plate.

Step 3. Connect a cable from the video source to the input connector of the VM2143VS.

Note: The VM2143VS is an input card for the V-Matrix™ system. An output card, such as the VM2144VS, will need to be present in the output portion of the enclosure in order to get an output signal.

OPERATION 7

Refer to the VM2210BE V -Matrix™ Basic Enclosure User's Guide (P/N400-0167-001) for complete instructions on using the VM2143VS as part of a V-Matrix™ System

The VM2143VS card will operate successfully as long as the card is installed properly and other technical specifications are followed.

TROUBLESHOOTING GUIDE 8

We have carefully tested and have found no problems in the supplied VM2143VS. However, we would like to offer suggestions for the following:

8.1 CARD LED'S ARE NOT ON

There are two LED's on the VM2143VS that indicate power is being supplied to the card. The LED's are toward the bottom of the card and facing to the left as viewed from the back of the enclosure. It may be necessary to remove other cards to see the LED's.

Cause 1: Enclosure has no power.

Solution: Make sure the V-Matrix enclosure is plugged in and the power switch is ON. The LED's on the front of the enclosure should be ON. If the enclosure has power and its LED's are ON, see Cause 2.

Cause 2: Card has no power.

Solution: Check the LED's on the card. Both must be ON for the unit to function properly. If one or both of the LED's are OFF, make sure the board is pushed in all the way. If the LED's are still not ON, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the enclosure. If the slot was damaged, the card may work in other slots. If other slots work and the LED's light, the problem is the card cage slot. The enclosure may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED's are still not ON, see Solution 2.

Solution 2: Take any other known good card and verify that the slot used is good by seeing if the other card’s LED's light in that slot. If they light, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

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