TROUBLESHOOTING
If you encounter any problems during the installation process, please refer to the following table for possible solutions.
| Problem |
|
| Possible Solutions |
|
|
|
|
|
|
|
| 1. The installation wizard cannot find the |
|
| ∙ Unplug the AC power adapter for the Master Printer |
|
| USB printer/connection during the |
|
| Adapter from the power outlet, unplug and re |
|
| USB driver installation. |
|
| Slave PC Adapter from/to the PC, and |
|
|
|
|
| power adapter into the power outlet to reset the link. |
|
|
|
|
|
| |
| 2. The LED on the Slave PC Adapter |
| ∙ When plugging in the Slave PC Adapter, the LED light |
| |
| does not turn on when both the Master |
|
| will blink and turn off. It will then blink periodically, |
|
| Printer and Slave PC Adapters are |
|
| showing that it has been paired but is waiting to be reached |
|
| plugged in. |
|
| in the polling sequence. If this periodic blinking does not |
|
|
|
|
| occur, follow the directions in “Additional Slave PC |
|
|
|
|
| Adapter Installation” for pairing. |
|
|
|
|
|
|
|
| 3. Both LED lights are on, but I am not |
|
| ∙ Make sure that the print job is being sent to the correct |
|
| able to print. |
|
| printer connected by the Wireless Printer Network and |
|
|
|
|
| that the printer is powered on. |
|
|
|
|
| ∙ Unplug the AC power adapter for the Master Printer |
|
|
|
|
| Adapter from the power outlet, unplug and re |
|
|
|
|
| Slave PC Adapter from/to the PC, and |
|
|
|
|
| power supply into the power outlet to reset the link. |
|
|
|
|
| ∙ Power the printer off, then on again to reset printer. |
|
|
|
|
| ∙ Confirm that the Master Printer and Slave PC Adapters |
|
|
|
|
| being used are from the same |
|
|
|
|
|
|
|
| 4. The LED light on the Master Printer |
|
| ∙ Make sure the Master Printer Adapter is plugged in |
|
| Adapter does not turn on when it is |
|
| correctly. |
|
| plugged into the printer and the power |
|
| ∙ Check the power supply connections to the Master Printer |
|
| supply connections are made. |
|
|
| |
|
|
| Adapter. |
| |
|
|
|
|
| |
|
|
|
|
|
|
| 5. A print job has been sent to the printer, |
|
| ∙ Make sure that the print job is being sent to the correct |
|
| but there is no response. The status in |
|
| printer connected by the Wireless Printer Network and |
|
| the Print Monitor window is blank. |
|
| that printer is powered on. |
|
|
|
|
| ∙ Check if the Slave PC Adapter’s LED light is on. In an |
|
|
|
|
| environment with multiple Slave PC Adapters, a delay is |
|
|
|
|
| possible while the polling sequence moves past idle or |
|
|
|
|
| disconnected Slave PC Adapters. Wait for a few minutes |
|
|
|
|
| to ensure the polling sequence has reached the Slave PC |
|
|
|
|
| Adapter in question. |
|
|
|
|
| ∙ The print status will not appear to be online until the |
|
|
|
|
| polling sequence has reached the Slave PC Adapter in |
|
|
|
|
| question. |
|
|
|
|
|
|
|
WP | Page 7 |
