chapter 7 TROUBLESHOOTING AND MAINTENANCE
Thefollowingsectionon troubleshootingandmaintenanceis intendedonly M a brief guideto these functions.Rememberthat yourprinteris a highly sophisticatedelectronicdevice,whichalsocontainshighvoltageinside.For that twcison,only carry out thoseoperationsdescribedin this chapter.
CAUTION: Anyattempttocarryoutoperationsotherthanthosedescribed heremayresultin electricshockand/ordamageto the printer. Whencarryingoutanyrepairsor maintenance,alwaysfollow the instructionscarefully.
TROUBLESHOOTING
Yourprinter is a reliablepiece of precisionmachinery,which should not causeyouanytrouble,providedit is usedandtreatedsensibly.However,the few elementarytips below shouldavoidyou havingto make unnecessary servicecalls. The followingtable gives you ideas on whereto look in this sectionif you experiencefaults:
Regionoffault Description
Powersupply Power is not king suppliedtotheprinter
Printing Theprinterdoesnotprin~orstopsprinting
Theprintisfaintoruneven
Dotsaremissing incharactersorgraphics
Whileusingapplicationsoftware,fontsorcharacterscannotbeprinted
Theprintoutisnotwhatisexpected when ruining a program
Paperfeeding Single sheets do not feed properly (without ASF)
Continuouspaperdoesnotfeedproperlywiththetractorfeed
The ASFisnotoperatingor is not feeding paper properly
Paper park (switching between continuous paper and cut sheets) is not working properly
Text is being printed all on one line, or with extra blank lines
Page length and margin settings are not what is expected.
Remember- it is betternotto attemptoperationsor repairsaboveyourlevel of competence.Otherwise,you run the risk of damagingthe printer.
89
