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APC Back-UPS Office can be mounted vertically or horizontally to a wall surface. Use the template below to position the securing fasteners (not supplied) .

Note: Position the On/Off switch to the right for horizontal mounting, to the top for vertical.

 

 

 

 

 

Vertical Mounting

 

 

 

 

 

 

Only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Horizontal and Vertical

 

 

 

 

 

 

 

 

Mounting

 

 

 

 

 

 

 

 

 

 

 

 

Horizontal Mounting

 

 

 

 

 

 

 

 

 

 

 

Only

 

1. Hold this page against the wall with the appropriate edge parallel to the floor.

 

 

 

 

 

 

 

 

 

 

2. Use thumbtacks to hold this page in place. Make sure the template circles line up where you want

3. Install fasteners at the marked locations. Leave the head of both fasteners 5/16" (8 mm) out from

 

the mounting fasteners to be installed. Use a sharp nail or pin to puncture the center of each

the surface of the wall. Fasteners must be able to support 15 lb (6.8 kg).

 

appropriate template circle to mark the wall.

4. Mount APC Back-UPS Office by positioning the key-hole slots over the fastener heads. For

 

 

 

 

vertical mounting, slide the unit down into place. For horizontal mounting, turn it slightly

 

 

 

 

counterclockwise until it is securely in place.

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If APC Back-UPS Office is severely overloaded the circuit breaker will trip to disconnect the unit from utility power. When this occurs, the button will pop up, and no outlets will provide power. If this happens, consult the Troubleshooting section.

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The APC part number for APC Back-UPS Office 280 replacement battery cartridge (RBC) is RBC10. A replacement battery can be ordered from local retailers, APC, or the APC website.

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Battery replacement is a safe procedure, isolated from electrical hazards.

Do not replace the battery when the UPS is “On-Battery.”

Please consult the diagrams in the “Connect Battery Wire” procedure during this procedure.

Procedure:

1.

Switch “Off”, and unplug all equipment from APC Back-UPS Office.

2.

Switch “Off” APC Back-UPS Office, and unplug it from the wall outlet.

3.

Refer to the “Connect battery wire” (Step 1) section of the manual for instructions on

 

how to open the battery compartment.

4.

Disconnect the battery wires one at a time.

5.

Grasp each wire connector and pull straight back. Take care not to pull the wires.

6.

Remove the old battery.

7.

Connect the red wire to the positive (+) battery terminal of the replacement battery.

 

Connect the black wire to the negative (-) battery terminal.

8.

Tip the new battery, terminal end first, into the battery compartment.

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Symptom

If the UPS is switched “On,” outlets are not working, and the On Line indicator-unlit.

Circuit breaker popped up.

UPS does not provide expected runtime.

UPS fails to power the connected equipment during utility failure or Self -Test, and beeps for 30 seconds.

On Battery indicator is lit and is accompanied by a two-tone audible alarm. Run time is reduced.

Possible Cause

The battery wire is not connected.

The outlets are overloaded.

The battery is not charged.

The battery is depleted by frequent power outages.

The Battery Power Supplied outlets are overloaded.

The Battery Power Supplied outlets are severely overloaded.

Solution

Connect the battery wire as shown in Step 1 of the installation instructions (front page of the User’s Manual.).

Unplug one piece (or more) of equipment from the UPS and reset the breaker by pressing the button in.

UPS does not charge the battery when it is turned “Off.” Always keep the UPS “On” when utility power is available.

After saving files and switching “Off” the computer, switch the UPS “Off” during extended power failures-to conserve battery capacity.

Unplug one piece of equipment from the Battery Power Supplied outlets.

1.Unplug one piece of equipment from the Battery Power Supplied outlets.

2.Perform the UPS Shutdown Procedure

3.Switch the On/Off switch to “Off,” and then “On” again.

If no overload alarm is sounded when the Self-Test is completed, the unplugged device is likely to be responsible for the overload.

Press the battery gently until the retaining clip snaps into place.

Note: Small sparks at the battery connections are normal during connection.

9.Slide the battery compartment cover back into place. The new battery must be charged for at least 4 hours before full runtime can be expected.

Note: The spent battery must be recycled. Deliver the battery to an appropriate recycling facility or return it (in the new battery’s packing material) to APC. See the new battery instructions for additional recycling information.

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Before storing, charge the UPS for at least 10 hours.

Store the UPS covered and upright in a cool, dry location.

Extended Storage

 

 

 

 

Storage Temperature

Recharge Frequency

Charging Duration

 

5 to 86oF

(-15 to 30oC)

Every 6 Months

10 Hours

 

86 to 113oF

(30 to 45oC)

Every Month

10 Hours

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Note: If the UPS requires service, do not return it to the dealer! The following steps should be taken.

1.Consult the Troubleshooting section to eliminate common problems.

2.Verify that the circuit breaker is not tripped. A tripped circuit breaker is the most common UPS problem!

3.If the problem persists, consult the APC web site (www.apcc.com) or contact APC at

(800-800-4272).

Record the model number of the UPS, the serial number, and the date purchased. Be prepared to troubleshoot the problem over the telephone with a technician If this is not successful, the technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping address.

4.If customer service troubleshooting is unsuccessful:

If the UPS is under warranty, repairs are free.

If the warranty has expired, there is a repair charge.

5.Disconnect the black wire from the UPS battery.

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Acceptable Input Voltage

“On Battery” Output Voltage

Frequency Limits (“On Line”)

Maximum Load - Battery Power

Supplied Outlets

Maximum Load - Surge Protected Only Outlets

Typical Recharge Time

Operating /Storage Temperature

Operating and Storage Relative

Humidity

Operating Elevation/ Storage Elevation

UPS Size (H x W x D) excluding cord

UPS Weight / Shipping Weight

EMI Classification

0 - 150 Vac, Single Phase

109-121 Vac

57 - 63 Hz

280 VA, 170 W

10 A

12 hours from total discharge

32 to 95°F (0 to 35°C) /

5 to 113 °F (-15 to 45°C)

0 to 95%, non-condensing

 

 

0 to +10,000 ft (0 to +3,000 m)

0 to +50,000 ft (0 to +15,000 m)

2.7 x 17.0 x 7.0 in

(6.9 x 43.2 x 17.8 cm)

8.0 lb (3.6 kg)

8.5 lb (3.9 kg)

FCC/DOC Class B

Department of Transportation (DOT) regulations require that the black battery wire be disconnected before shipping the UPS back to APC. The “Connect Battery Wire” instructions and graphics on the front page show how to access the wire.

6.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set. Pack the UPS properly to avoid damage in transit.

Note: Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).

7.Write the RMA# on the outside of the package.

8.Return the UPS by insured, prepaid carrier to the address given to you by customer service.

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Users must contact customer service to troubleshoot the unit before returning the unit to APC. The standard warranty is 2 years from date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service. APC will ship out the replacement unit once the defective unit has been received by the repair department or cross ship upon the provision of a valid credit card number. The customer pays for the shipping to APC, and APC pays ground freight transportation costs back to the customer.

USA/Canada …………….

1.800.800.4272

Mexico……………………

292.0253 / 292.0255

Brazil …………………….

0800.12.72.1

 

 

 

Worldwide ………………

1.401.789.5735

 

 

Internet and

http://www.apcc.com

 

Tech Support

 

 

 

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