APC Worldwide Customer Support
Customersupport for this or any other APC product is available at no charge in any of
thefollowing ways:
•Visitthe APC Web site to find answers to frequently asked questions
(FAQs),to access documents in the APC Knowledge Base, and to submit
customersupport requests.
–http://www.apcc.com(Corporate Headquarters)
Connectby links to APC Web pages for specific countries and regions,
eachof which provides customer support information.
–http://www.apcc.com/support/
Submitcustomer support requests.
•Contactan APC Customer Support center by telephone or e-mail.
–Regionalcenters:
.
–Local,country-specific centers: go to http://www.apcc.com/support/
contactfor contact information.
•Contactthe APC representative or other distributor from whom you pur-
chasedyour APC product for information on how to obtain local customer
support.
Entirecontents copyright © 2000 American Power Conversion. All rights reserved. Reproduction
inwhole or in part without permission is prohibited. APC is a registered trademark of
AmericanPower Conversion Corporation. All other trademarks, product
names,and corporate names are the property of their respective
ownersand are used for informational purposes only.

990-6038A 01/2001

APCHeadquarters
(U.S.and Canada) (1)(800) 800-4272 (toll free)
LatinAmerica (1)(401) 789-5735 (United States)
apctchla@apcc.com
Europe,Middle East,
Africa
(353)(91) 702020 (Ireland)
apceurtech@apcc.com
Japan (03)5434-2021
jsupport@apcc.com