American Standard 2587 Troubleshooting Guide, For troubleshooting information please contact

Models: 2589 2579 2588 2587

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IMPORTANT: Always clear sand and rust from system.

13

TROUBLESHOOTINGFor troubleshooting information please contact: LIFT ARM

FIRST

IMPORTANT: Always clear sand and rust from system.

Make sure water supply is off. Remove valve TOP by lifting arm and rotating top and arm 1/8 turn counterclockwise, pressing down slightly on cap.

While holding a container over the uncapped VALVE to prevent splashing, turn water supply on and off a few times. Leave water supply off.

Replace TOP by engaging lugs and rotating 1/8 turn clockwise. MAKE CERTAIN TIP IS TURNED TO THE LOCKED POSITION. VALVE MAY NOT TURN ON IF TOP IS NOT FULLY TURNED TO THE LOCKED POSITION.

TROUBLESHOOTING

IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK SLOWLY, repeat Step 13.

IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF NON-USE, it is a signal you are wasting water because:

The end of the refill tube is inserted into overflow pipe, below water level in tank. Attach refill tube to overflow pipe using "S" clip provided.

The flush valve is leaking because it's worn, dirty or

misaligned with tank ball or flapper (replace with a new flapper).

IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF TANK WATER IS SLOW after valve has been in use for some time, Fluidmaster Model 242 Replacement Seal may be needed.

Go to our website at www.fluidmaster.com for more solutions to toilet problems.

For troubleshooting information please contact:

30800 Rancho Viejo Road

San Juan Capistrano, CA 92675

GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.

Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall not be responsible or liable for any damages caused by products used with Fluidmaster valves that were not manufactured by Fluidmaster, Inc.

(949)728-2000 (800) 631-2011 www.fluidmaster.com

© 2001 Fluidmaster, Inc.

® Registered trademark of Fluidmaster, Inc.

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE

CORRECTIVE ACTION

Does not flush

a. Water supply valve closed.

a. Open valve and allow water to fill tank.

 

b. Supply line blocked.

b. Shut off water supply, disconnect supply line and inspect all gaskets and

 

 

washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 13)

 

c. Flush valve chain too loose or disconnected.

c. Readjust chain length as required.

 

d. Sand or debris lodged in water control.

d. Shut off water supply. Remove cap and clean as per Step 13.

 

 

 

Poor or sluggish flush

a. Bowl water level too low.

a. Check that refill tube is connected to water control and inserted into tank

 

 

overflow without being kinked or damaged.

 

b. Supply valve partly closed.

b. Open supply valve fully. Be sure that proper supply tube size is used.

 

c. Partially clogged trapway and/or drain pipe and/or vent.

c. Remove obstruction. Consult a plumber if necessary.

 

d. Supply pressure too low.

d. Normal supply pressure must be at least 20 psi.

 

 

 

Toilet leaks

a. Poor supply line connection.

a. Review Step 9 of installation procedure.

 

b. Poor bowl to tank/floor connection.

b. Review Step 4 through 7 of installation procedure.

 

 

 

Toilet does not shut off

a. Flush valve chain too tight, holding flush valve open.

a. Readjust chain length as needed. Review Step 10.

 

b. Flush valve seat and/or flapper worn or deformed.

b. Shut off water supply. Replace flush valve.

 

c. Sand or debris lodged in water control.

c. Shut off water supply. Remove cap and clean per Step 13.

 

 

 

CADET® 3 TOILET FIVE YEAR LIMITED WARRANTY

This limited warranty applies only to the original purchaser and installation of the products. In the event of a limited warranty claim, proof of purchase will be required - save sales receipt.

For this warranty to become effective, the accompanying warranty registration card and proof of purchase must be completed and returned to the address on the warranty registration card within 30 days of purchase.

If inspection of this AS America, Inc. (”American Standard”) plumbing product, inclusive of china and all mechanical components, within five years after its initial purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.

This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

In Canada:

In Mexico:

American Standard Brands,

AS Canada ULC

Customer Service Manager

P.O. Box 6820

2480 Stanfield Rd.,

AS Maquila, S.A. de C.V.

Piscataway, New Jersey 08855

Mississauga, Ontario

Via Morelos #330

Attention: Director of Consumer Affairs

Canada L4Y 1S2

Col. Santa Clara

 

 

Ecatepec 55540 Edo. Mexico

For residents of the United States, warranty

Toll Free: (800) 387-0369

www.americanstandard.com.mx

information may also be obtained by calling

www.americanstandard.ca

 

the following toll free number: (800) 442-1902

 

 

www.americanstandard-us.com

 

 

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7301371-100 Rev. A

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American Standard 2587 Troubleshooting Guide, For troubleshooting information please contact, Problem, Possible Cause

FAQ

What should I do if the fill valve shuts off but continues to leak slowly?

Repeat Step 13 outlined in the troubleshooting guide.

How can I ensure my toilet flushes properly?

Check for possible causes and corrective actions in the troubleshooting guide.

What is the warranty period for American Standard Cadet 3 toilet?

The warranty period is for five years for the original purchaser and installation.