American Standard 211BB Care And Cleaning, Repair Parts Label Located Under Tank Lid, Problem

8

A

Adjust water level to level indicated on tank by turning water level adjustment knob to move float cup up or down.

B

Water Level	Trip Lever Rod
Adjustment Knob
	Refill Tube
	Approximate
	Water Level
Float Cup	Flush Valve Chain
Fill Valve	Flapper
Or Water	Flapper
Control
	Seal
	Overflow
	Tube

Flush Valve

REPAIR PARTS LABEL LOCATED UNDER TANK LID.

Water Supply Line Tank to Bowl Gasket

CARE AND CLEANING

When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth.

WARNING: Do not use in-tank cleaners. These products can seriously corrode fittings in the tank. This damage can cause leakage and property damage. American Standard shall not be responsible or liable for any damage caused by the use of in-tank cleaners.

TROUBLESHOOTING GUIDE - See Step 8 For Diagram

Problem		Possible Cause			Corrective Action
Does not flush		a.	Water supply valve closed.		a.	Open valve and allow water to fill tank.
		b.	Supply line blocked.		b. Shut off water supply, disconnect supply line and inspect all gaskets and washers. Reassemble.
		c.	Flush valve chain too loose or disconnected.		c.	Readjust chain length as required.
		d.	Sand or debris lodged in water control.		d.	Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at:
						www.americanstandard-us.com/enews/fluidmasterguide.pdf
Poor or		a.	Bowl water level too low.		a.	Check that refill tube is connected to water control and inserted into overflow tube without being
sluggish flush						kinked or damaged.
		b. Supply valve partly closed.			b. Open supply valve fully. Be sure that proper supply tube size is used.
		c.	Partially clogged trapway and/or drain pipe and/or vent.		c.	Remove obstruction. Consult a plumber if necessary.
		d.	Supply pressure too low.		d.	Normal supply pressure must be at least 20 psi.
Toilet leaks		a.	Poor supply line connection.		a.	Review Step 7 of installation procedure.
		b. Poor bowl to tank/floor connection.			b. Review Step 1 through 6 of installation procedure.
Toilet does not		a.	Flapper seal leaking or deformed.		a.	Clean debris from seal surface. Replace flapper seal as needed. See web for more info.
shut off		b.	Sand or debris lodged in water control.		b. Shut off water supply. Remove cap and clean as per Fluidmaster maintenance instructions at:
						www.americanstandard-us.com/enews/fluidmasterguide.pdf
		c.	Flush valve chain too tight, holding flapper open.		c.	Readjust chain length as needed.
Toilet bowl		a.	Wax ring not fully compressed.		a.	Retighten bowl-to-floor knobs.
rocks after		b.	Floor not level.		b.	Use toilet shims and /or place a bead of caulk around the base of the toilet.
installation
			FOR REPAIR PARTS LIST, SEE LABEL UNDER TANK LID.
		In the United States:				In Canada:	In Mexico:
	American Standard Brands				AS Canada, ULC		American Standard B&K Mexico
			P.O. Box 6820		5900 Avebury Rd.		S. de R.L. de C.V.
Piscataway, New Jersey 08855					Mississauga, Ontario		Via Morelos #330
Attention: Director of Customer Care					Canada L5R 3M3		Col. Santa Clara
For residents of the United States, warranty				Toll Free: (800) 387-0369			Ecatepec 55540 Edo. Mexico
information may also be obtained by calling				www.americanstandard.ca			Toll Free: 01-800-839-1200
the following toll free number: (800) 442-1902							www.americanstandard.com.mx
	www.americanstandard.com

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