American Water Heater E6x-30H, E6x-65H Order Entry and Sales Warranty Claims, General Information

Order Entry and Sales	Warranty Claims
500 Princeton Road (FedEx, UPS)	Hours of Operation:
Johnson City, TN 37601-2030	Monday-Friday 8:00 a.m. - 5:00 p.m. EST
P.O. Box 4056 (Mailing)	(800) 999-5052 Fax: (800) 999-5210
Johnson City, TN 37602-4056
Hours of Operation:	General Information
Monday-Friday 8:00 a.m. - 6:30 p.m. EST	Hours of Operation:
(800) 937-1037 Fax: (800) 581-7224	Monday-Friday 8:00 a.m. - 5:00 p.m. EST
	(423) 283-8000 Fax: (423) 283-8050
Warranty and Service Support
500 Princeton Road (FedEx, UPS)	International Sales
Johnson City, TN 37601-2030	Hours of Operation:
P.O. Box 1597 (Mailing)	Monday-Friday 8:00 a.m. - 5:00 p.m. EST
Johnson City, TN 37605	(423) 283-8062 or (423) 283-8176
	Fax: (423) 283-8137
Residential Product Service and Support
Hours of Operation:	Literature Fulfillment/Promotional Items
Monday 8:00 a.m. - 7:00 p.m. EST	Hours of Operation:
Tuesday-Friday 8:00 a.m. - 8:00 p.m. EST	Monday-Friday 8:00 a.m. - 5:00 p.m. EST
Saturday 9:00 a.m. - 6:00 p.m. EST	(423) 232-2477 Fax: (423) 232-2480
(800) 999-9515 Fax: (800) 999-5210
	Credit/Collections
Commercial Product Service and Support	Hours of Operation:
Hours of Operation:	Monday-Friday 8:00 a.m. - 5:00 p.m. EST
Monday 8:00 a.m. - 7:00 p.m. EST	(423) 434-1681 Fax: (423) 975-2457
Tuesday-Friday 8:00 a.m. - 8:00 p.m. EST
Saturday - On Call
(800) 456-9805 Fax: (800) 999-5210

Visit our Website at

www.americanwaterheater.com

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