Frequently Asked Questio
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| ∙ | Make sure the power button is ON and the Power Cord is properly | ||||
| Power LED Is Not ON |
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| connected to a grounded power outlet and to the monitor. | ||||
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| ∙ | In order for the Plug & Play feature of the monitor to work, you need a | ||||
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| Plug & Play compatible computer & video card. Check with your | ||||
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| computer manufacturer. Also check the monitor’s video cable and make | ||||
| No Plug & Play |
| ∙ | sure none of the pins are bent. | ||||
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| Make sure the AOC Monitor Drivers are installed (AOC Monitor Drivers | |||||
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| are available http://wwwat .aoc.com) | ||||
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| ∙ | Adjust the Contrast and Brightness Controls. |
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| Picture Is Fuzzy & Has Ghosting∙ | Make sure you are not using an extension cable or switch | box. We | |||||
| Shadowing Problem |
| recommend plugging the monitor directly to the video card | output | ||||
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| connector on the back of your computer. |
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| ∙ | Move electrical devices that may cause electrical interference as far | ||||
| Picture Bounces, Flickers Or |
| ∙ | away from the monitor as possible. | ||||
| Wave Pattern Is Present In | The | Use the maximum refresh rate your monitor is capable of at the | |||||
| Picture |
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| resolution your are using. | ||||
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| ∙ | The Computer Power Switch should be in the ON position. |
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| ∙ | The Computer Video Card should be snugly seated in its slot. | ||||
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| ∙ | Make sure the monitor’s video cable is properly connected to the | ||||
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| computer. | ||||||
| Monitor Is Stuck In Active | Inspect the monitor’s video cable and make sure none of the pins are | ||||||
| Mode" |
| ∙ | bent. | ||||
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| Make sure your computer is operational by hitting the CAPS LOCK key | |||||
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| on the keyboard while observing the CAPS LOCK LED. The LED should | ||||
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| either turn ON or OFF after hitting the CAPS LOCK key. | ||||
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| ∙ | Inspect the monitor’s video cable and make sure that none | of the pins | |||
| Missing one of the primary |
| ∙ | arebent. |
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| Make sure the monitor’s video cable is properly connected | to the | |||||
| colors (RED, GREEN, or BLUE) |
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| computer. |
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| Screen image is not centered | or∙ | Adjust |
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| sized properly |
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| Picture has color defects | (white∙ | Adjust RGB color or select color temperature |
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| does not look white) |
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| Horizontal or vertical |
| ∙ | Use win 95/98 | ||||
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| disturbances on the screen |
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