5:TROUBLESHOOTING
Use the chart below to solve minor
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| SOLUTION | |
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| CAUSE |
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UPS WILL NOT TURN ON |
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Battery not connected prop- | Check that the battery connector is fully engaged. | |||||
erly. |
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| button not pushed. | Press the |
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| button once to power the UPS and the connected equipment. |
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UPS not connected to utility | Check that the power cable from the UPS to the utility power supply is se- | |||||
power supply. | curely connected at both ends. | |||||
Very low or no utility voltage. | Check the utility power supply to the UPS by plugging in a table lamp. If the | |||||
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| light is very dim, have the utility voltage checked. | |||
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UPS WILL NOT TURN OFF |
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| button not pushed. | Press the |
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| button once to turn the UPS off. |
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Internal UPS fault. | Do not attempt to use the UPS. Unplug the UPS and have it serviced imme- | |||||
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UPS BEEPS OCCASIONALLY |
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Normal UPS operation when | None. The UPS is protecting the connected equipment. | |||||
running on battery. |
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UPS DOES NOT PROVIDE EXPECTED BACKUP TIME | ||||||
The UPS battery is weak due | Charge the battery. Batteries require recharging after extended outages. | |||||
to a recent outage or is near | They wear faster when put into service often or when operated at elevated | |||||
the end of its service life. | temperatures. If the battery is near the end of its service life, consider replac- | |||||
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| ing the battery even if the replace battery LED is not yet lit. | |||
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ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING | ||||||
Internal UPS fault. | Do not attempt to use the UPS. Turn the UPS off and have it serviced imme- | |||||
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| diately. |
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FRONT PANEL LEDS FLASH SEQUENTIALLY |
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The UPS has been shut down | None. The UPS will restart automatically when utility power returns. | |||||
remotely through software or |
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an optional accessory card. |
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ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET | ||||||
The UPS is shut down and the | None. The UPS will return to normal operation when the power is restored | |||||
battery is discharged from an | and the battery has a sufficient charge. | |||||
extended outage. |
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