TroubleshootingSymptom Charts/Internal Modem - 32
Internal Modem
Modem does not | 1 | If computer is in sleep mode, verify that Wake On Ring |
respond to incoming | 2 | option in CDEV is selected. |
call | Check phone cord connection and operation. | |
| 3 | Replace modem card. |
| 4 | Replace motherboard. |
Modem has no sound | 1 | Verify that Control Panel volume setting is above 0. |
output | 2 | Replace modem card. |
| 3 | Replace interconnect card. |
| 4 | Replace motherboard. |
Modem connects but | 1 | Verify that remote modem needs error correction (error |
does not communicate | 2 | correction is internal modem default). |
with remote modem | Type “AT &Q0” to disable error correction. |
