Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence
mail is received, Alert-resolved e-mail is received.
Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert-resolved
e-mail is sent.
Alert-notification level was changed, and e-mail stopped arriving.
If an Alert-notification e-mail arrives in the previous notification level, e-mail will not be sent even if the
notification level is changed afterwards.
When no date information is included in sent e-mail, the mail server has a malfunction.
Make the setting for obtaining time information from the SNTP server. Refer to the Web Image Monitor's
Help to the settings.
Printing using IEEE 802.11b (wireless LAN) is slow.
When using the optional IEEE 802.11b board, do the following:
• Transmit fewer print jobs.
• Make sure no other IEEE 802.11b (wireless LAN) or Bluetooth devices are in use.
Interference may occur with the IEEE 802.11b wireless LAN interface board. Such interference may
affect the transmission speed and other functions.
• Transmissions between the client computer and the printer can be blocked by obstructions. Move the
printer or client computer if necessary.
• If the printer is still not operating satisfactorily, contact your sales or service representative. Consult
with the store where the printer was purchased for information about the location of sales or service
representatives.
Additional Troubleshooting
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