Basics Service Strategy - 13

Service Strategy

Service the Power Macintosh/Performa 5000 series
through module exchange and parts replacements. Customers
can request on-site service from an Apple Authorized
Service Provider Plus (AASP+) or Apple Assurance. They
can also choose carry-in service from an Apple Authorized
Service Provider (AASP).

Ordering

AASPs planning to support the Power Macintosh/Performa
5000 series may purchase service modules and parts to
develop servicing capability. To order parts, use the
AppleOrder system, or refer to the “Service Price Pages.”
Large businesses, universities, and K-12 accounts must
provide a purchase order (PO) on all transactions, including