52 Tips and Troubleshooting
If You See a Folder With an Exclamation Point on the iPod mini
Display
iPod mini may need to be reset (see page 49).
If that doesn’t work, the battery may need to be recharged. Turn on your computer
and connect iPod mini. If you still see the folder, reset iPod mini again.
If that doesn’t work, you may need to update or restore iPod mini with the latest
software. Be sure you have installed the software from the iPod CD, or go to
www.apple.com/ipod to get the latest software. Then follow the instructions on
page 55 to update or restore iPod mini.
If You Connect iPod mini to a USB Port and It Doesn’t Work
Correctly
You must use a USB 2.0 port or a FireWire port to connect iPod mini. USB 1.1 is not
supported and is significantly slower than FireWire and USB 2.0. If your Windows PC
doesn’t have a FireWire port or USB 2.0 port, you can purchase and install a Windows-
certified USB 2.0 card and install it. For more information, go to www.apple.com/ipod.
If you’re using a Mac or a Windows PC that doesn’t have a high-power USB 2.0 port
but has a 6-pin FireWire port, you can connect iPod mini to a FireWire port using the
optional iPod Dock Connector to FireWire Cable, available at www.ipod.com/store.
To charge the battery, you must connect iPod mini to a high-power USB 2.0 port on
your computer. Connecting iPod mini to a USB port on your keyboard will not charge
the battery.