5
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5Tips and Troubleshooting
Most problems with iPod nano can be solved quickly by following the advice in this chapter.General Suggestions
Most problems with iPod nano can be solved by resetting it.
To reset iPod nano:
1Toggle the Hold switch on and off (set it to Hold, and then turn it off again).
2Press and hold the Center and Menu buttons for at least 6 seconds, until the
Apple logo appears.
If your iPod nano won’t turn on or respond
ÂMake sure the Hold switch is off.
ÂIf that doesn’t work, connect iPod nano to your computer’s USB or FireWire port. Your
iPod nano battery might need to be recharged.
ÂIf that doesn’t work, your iPod nano might need to be reset.
ÂIf that doesn’t work, you might need to restore iPod nano software. See “Updating
and Restoring iPod Software” on page 50.

Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
ÂReset your iPod nano. See “General Suggestions,” below.
ÂRetry with a different USB port if you cannot see iPod nano in iTunes.
ÂRestart your computer and make sure you have the latest software updates
installed.
ÂReinstall iPod and iTunes software from the latest versions on the web.
ÂRestore your iPod nano. See “Updating and Restoring iPod Software” on page 50.