Apple MA623LL/B manual iTunes and Syncing, “This accessory is not supported by iPod touch” Appears

ÂÂ If that doesn’t work, erase all content on iPod touch. See “Resetting iPod touch” on page 96.

ÂÂ If that doesn’t work, restore the iPod touch software. See “Updating and Restoring iPod touch Software” on page 111.

“This accessory is not supported by iPod touch” Appears

The accessory you attached may not work with iPod touch. Make sure the dock connector is free of debris.

Connect-to-iTunes Screen Appears

iPod touch needs to be registered with iTunes. Connect iPod touch to your computer and open iTunes if it doesn’t open automatically.

iTunes and Syncing

iPod touch Doesn’t Appear in iTunes

ÂÂ The iPod touch battery might need to be recharged. For information about charging iPod touch, see “Charging the Battery” on page 27.

ÂÂ Disconnect other USB devices from your computer and connect iPod touch to a different USB 2.0 port on your computer (not on your keyboard).

ÂÂ Restart your computer and reconnect iPod touch to your computer.

ÂÂ Download and install (or reinstall) the latest version of iTunes from www.apple.com/ itunes.

Syncing Doesn’t Work

ÂÂ The iPod touch battery might need to be recharged. For information about charging iPod touch, see “Charging the Battery” on page 27.

ÂÂ Disconnect other USB devices from your computer and connect iPod touch to a different USB 2.0 port on your computer (not on your keyboard).

ÂÂ Restart your computer and reconnect iPod touch to your computer.

ÂÂ For push accounts, make sure iPod touch is joined to a Wi-Fi network that is connected to the Internet. See “Connecting to the Internet” on page 26.

ÂÂ Download and install (or reinstall) the latest version of iTunes from www.apple.com/ itunes.

Contacts, Calendars, or Bookmarks Don’t Sync

ÂÂ Download and install (or reinstall) the latest version of iTunes from www.apple.com/ itunes.

ÂÂ For push accounts, make sure iPod touch is joined to a Wi-Fi network that is connected to the Internet. See “Connecting to the Internet” on page 26.

Appendix A    Troubleshooting

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