Apple MD101LL/A Apple and the Environment, Learning More, Service, and Support, Built-In Display

Models: MD101LL/A MD212LL/A

1 16
Download 16 pages 14.72 Kb
Page 4
Image 4

You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you can lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that’s lower than the regular work surface.

Built-In Display

Adjust the angle of the display to minimize glare and reflections from overhead lights and windows. Do not force the display if you meet resistance. The display is not designed to open past 135 degrees.

You can adjust the brightness of the screen when you take the computer from one work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web: www.apple.com/about/ergonomics

Apple and the Environment

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its operations and products.

More information is available on the web: www.apple.com/environment

Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts. If you need service, contact Apple or take your MacBook Pro to an Apple Authorized Service Provider. You can find more information about your MacBook Pro through Help Center, online resources, System Information, and Apple Hardware Test.

Help Center

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center on your Mac. Click the Finder icon, click Help in the menu bar, and choose Help Center.

Online Resources

For online service and support information, go to www.apple.com/support and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion forums.

System Information

To get information about your MacBook Pro, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

Apple Hardware Test

You can use the Apple Hardware Test (AHT) application to help determine if there’s a problem with one of the computer’s components, such as the memory or processor.

To use Apple Hardware Test: Disconnect all external devices from your computer except the power adapter. Restart your computer and hold down the D key as it starts up. When the AHT chooser screen appears, select the language for your location. Press the Return key or click the right arrow button. When the AHT main screen appears (after about 45 seconds), follow the onscreen instructions. If AHT detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If AHT doesn’t detect a hardware failure, the problem might be software related.

AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products

or visit the website address for your country listed later in this section.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook Pro serial number ready when you call.

Your 90 days of complimentary telephone support begins on the date of purchase.

United States: 1-800-275-2273 www.apple.com/support

Australia: (61) 1-300-321-456 www.apple.com/au/support

Canada: 1-800-263-3394

(English) www.apple.com/ca/support (French) www.apple.com/ca/fr/support

Ireland: (353) 1850 946 191 www.apple.com/ie/support

New Zealand: 00800-7666-7666 www.apple.com/nz/support

United Kingdom: (44) 0844 209 0611 www.apple.com/uk/support

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web: www.apple.com/support/contact/phone_contacts.html

Page 4
Image 4
Apple MD101LL/A Apple and the Environment, Learning More, Service, and Support, AppleCare Service and Support, Help Center