TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE(S)

SOLUTION(S)

 

 

 

 

ON/OFF switch not in ON position

Turn switch ON.

 

 

 

Light does not

Air cleaner not plugged in

Plug in air cleaner.

come on at all after

Insufficient current to activate

Wrap blower common wire around relay bracket more – see

90 seconds

Model 51 relay

Figure 14 on page 7 for wire wrapping method.

 

 

 

 

Furnace/air handler not running

Turn blower on by making a heat call or turning Fan ON.

 

 

 

 

 

Ensure components are dry.

 

 

 

 

 

Excessive humidity - run cooling to lower humidity levels.

 

 

 

 

Over current or arcing detected

Ensure that all 9 ionizer wires are held at both ends.

 

 

Light flashes on

Look for foreign object contacting ionizer wires or buss bar.

 

 

 

 

Door not fully installed - ensure door is latched into top and

then off quickly

 

 

bottom retainer.

 

 

 

 

 

 

Insufficient current to sustain Model

Wrap blower common wire around relay bracket more – see

 

51 relay

Figure 14 on page 7 for wire wrapping method.

 

 

 

 

Loose connection in outlet junction box

Check wire nuts, screw terminals and crimped connectors for

 

or at furnace/air handler EAC terminal

loose wires. Use only fully insulated crimped connectors.

 

 

 

Light stays on after

Outlet in which air cleaner is plugged

See Step 1 in Wiring and Start Up section – page 6.

blower stops running

is continuously live

 

 

 

 

 

Outlet in which air cleaner is plugged

See Step 1 in Wiring and Start Up section – page 6.

 

is continuously live

 

 

 

 

 

 

Large crack/hole in media

Replace media.

 

 

 

 

Poor connection between media

Remove ground strip and reinstall as shown in Figure 11

 

ground strip and media

on page 5.

 

 

 

Produces an

Poor contact between control

Push in control electrode so it fully seats in the ionizer frame –

ozone smell

electrode and ground contact

see Figure 16 on page 10.

 

 

With the inner assembly installed in the outer housing, bend up

 

Ground contacts not touching

ground contacts (2-media ground contacts, 1-control electrode

 

door liner

ground contact) so they are at least 3/4” higher than the top of

 

 

the inner housing. Refer to Figure 11 and Figure 16.

 

 

 

 

Media ground contacts not

Remove ground contacts and reinstall as shown in Figure 11

 

fully installed

on page 5.

 

 

 

 

Large crack/hole in media

Replace media.

 

 

 

 

Poor connection between media

Remove ground strip and reinstall as shown in Figure 11

 

ground strip and media

on page 5.

 

 

 

Makes a buzzing

Poor contact between control

Push in control electrode so it fully seats in the ionizer frame.

electrode and ground contact

 

sound or causes TV

 

 

 

With the inner assembly installed in the outer housing, bend up

interference

 

Ground contacts not touching

ground contacts (2-media ground contacts, 1-control electrode

 

 

door liner

ground contact) so they are at least 3/4” higher than the top of

 

 

the inner housing. Refer to Figure 11 and Figure 16.

 

 

 

 

Media ground contacts not

Remove ground contacts and reinstall as shown in Figure 11

 

fully installed

on page 5.

 

 

 

8

Page 7 Page 9
Page 8
Image 8
Aprilaire 5000 installation instructions Troubleshooting Guide
Page 7 Page 9

5000 specifications

The Aprilaire 5000 is a high-efficiency air cleaner designed to enhance indoor air quality in homes. It utilizes advanced filtration technologies to remove airborne particles, allergens, and pollutants, making it an ideal choice for families looking to create a cleaner and healthier living environment.

One of the standout features of the Aprilaire 5000 is its MERV 16 filter, which captures a wide range of particulate matter, including dust, pollen, pet dander, mold spores, and even some bacteria and viruses. This filtration capability is significantly higher than standard filters, allowing the Aprilaire 5000 to trap particles as small as 0.3 microns. This ensures that the air circulating through the home is as clean and pure as possible.

The system operates quietly and efficiently, integrating seamlessly with a home's existing HVAC system. This installation helps maintain optimal performance without requiring additional space or energy. The Aprilaire 5000 filters are designed to last up to twelve months before needing replacement, which not only simplifies maintenance but also ensures consistent performance over time.

Another key feature of the Aprilaire 5000 is its ability to remove odors from the air. The air cleaner is equipped with a built-in deodorizing function that helps eliminate unpleasant smells caused by cooking, pets, or other sources. This is particularly beneficial for households with pets or those that frequently entertain guests.

The Aprilaire 5000 also incorporates a unique self-adjusting airflow technology. This innovation allows the unit to automatically adjust its fan speed based on the level of airborne contaminants detected. As a result, it operates efficiently and effectively, filtering large volumes of air without excessive energy consumption.

In addition to its technical capabilities, the Aprilaire 5000 is designed with user convenience in mind. An integrated indicator lets homeowners know when it's time to change the filter, ensuring optimal performance without guesswork. The unit’s construction is also durable, designed to withstand the rigors of daily use while providing reliable air purification for years to come.

In summary, the Aprilaire 5000 is a robust air cleaning solution that combines advanced filtration technologies, user-friendly features, and energy efficiency. Whether dealing with allergies, respiratory issues, or simply a desire for cleaner air, the Aprilaire 5000 stands out as an excellent choice for improving indoor air quality in homes.
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