Arcam AVR500 / AVR600 / AV888 Speakers, Or DTS decoding modes, DVD, the AVR600 selects, Source

Problem	Check that...
Sound only comes from some	< you have an appropriate surround source selected and playing.
of the speakers	< the DVD disc is encoded in the appropriate format, and the correct format
	has been selected in the disc start menu of the DVD player (if applicable).
	< the DVD player has been set to output ‘bitstream’ audio on the digital
	output.
	< the display window indicates that the disc you are playing is a multichannel
	recording (you may need to press the INFO key several times until you get to
	the ‘incoming format’ display).
	< all the speakers are correctly connected to the speaker terminals and are
	secure.
	< you have not selected ‘Stereo’ as the decoding mode.
	< your speaker balance is correct.
	< you have configured the unit to include all the speakers in your system.
Unable to select Dolby Digital	The AVR500/AVR600/AV888 can only apply Dolby Digital and DTS decoding
or DTS decoding modes	to sources which have been encoded in the same format.
	Check that:
	< digital source is selected and connected.
	< the source is playing appropriately encoded material.
	< the DVD disc is encoded in the appropriate format and that the correct
	format has been selected in the disc start menu of the DVD player (if
	applicable).
	< the DVD player has been set to output ‘bitstream’ audio on the digital output
	(not PCM).
When playing a Dolby Digital	< you have a digital connection from your DVD player.
DVD, the AVR600 selects	< sometimes Dolby Digital DVD discs contain material at either the beginning
Dolby Pro Logic
	or the end of the main movie that is not in full 5.1 format, but in two-
	channel or Pro Logic decoding.
Hum on the analogue input	< all cables are making a good connection. If necessary withdraw the cable
	from the connector and plug it fully in again (turn the power off before
	doing this).
	< the connections inside the source cable connector are not broken or badly
	soldered.
	< if the hum originates only when one particular source component is
	connected, that an aerial cable, or dish connection to this source is ground
	isolated. Contact your installation contractor.
There is radio or television	< where the interference is coming from. Switch off each source component in
reception interference	turn, then any other equipment. Most electronic equipment does generate
	low levels of interference.
	< try re-arranging cabling from the nuisance source away from other cabling.
	< ensure that the cabling used is high quality, specified for its purpose, and is
	properly screened.
	< if the problem persists, contact your dealer.

Problem	Check that...
The source switching changes	< there are no static or impulse interference problems caused by nearby power
randomly or freezes on one	equipment switching, e.g., heating or air conditioning control. Switch the
source	unit off, wait ten seconds, then switch it on again to clear an operating
	problem. Contact your installer if the problem returns or persists.
	< there is no direct sunlight shining on the infra-red detector behind the front
	panel display.
Volume is always too loud	< the ‘max on volume’ setting is not set too high.
when I turn on
When Zone 2 or 3 is put into	< the ‘zone standby‘ setting in the setup menu is set to LOCAL.
standby, the main zone is also
switched off
When a USB memory device is	< a USB memory device is connected that conforms to the mass storage class.
connected, ‘USB’ is not shown	< a USB hub is not being used.
in the network client’s list of
folders
If files on a USB memory	< the USB device is formatted in FAT16 or FAT32.
device cannot be played:	< the USB device does not have multiple partitions.
	< the files are in a compatible format.
If files on a computer cannot	< the files are in a compatible format.
be played	< the computer is connected via a network and not USB – the AVR500/
	AVR600/AV888 USB port cannot be used for a direct connection to a
	computer
If you cannot connect to a	< the Ethernet cable you are using is correctly connected between the
wired network	AVR500/AVR600/AV888 and the network hardware.
	< the network is set up for fixed IP addressing and you have the AVR500/
	AVR600/AV888 set to use DHCP.
	< the network is set up for DHCP and you have the AVR500/AVR600/AV888
	set to use fixed IP addressing.
If you cannot connect to a	< the station is still broadcasting or is not congested – try again later.
favourite internet radio station
If the internet radio station	< the radio station does not have a low bit rate (use the INFO key to find this or
sound quality is poor or	look on the OSD).
broken	< the network is not slow or congested.

English

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