Problem: I cannot get the camera or camcorder to zoom in more than 3X.

Solution: The camera can zoom up to 9.6X only if the Image size parameter under Settings is set to 2048x1536. The camcorder zooms only up to 3X.

Problem: The AV300 unit freezes operation and none of the buttons do anything.

Solution: This is a rare case and the simplest thing to do is to hold down on the STOP/OFF " button for 12 seconds. This will shut off the AV300. Turn it back on again and retry the operation.

Problem: The autofocus takes too long or its focus is incorrect.

Solution: The autofocus system needs to have contrast in the picture in order to focus correctly. Thus, it will have difficulties focusing on flat areas without contrast or sharp edges. Move the camera to have some other objects on the screen so that it can figure out how to make the focus.

7 Technical Support

If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the Archos web site should fill out the form on the web site under Support : Product Returns : RMA Request form.

There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please e-mail our technical support.

Telephone Support:

DO NOT USE PHONE SUPPORT FOR PRESALES INFORMATION. These numbers are to aid those who have technical difficulties / malfunctions. Our technicians can only help you with technical issues.

949-609-1400

(USA, Canada)

01 70 20 00 30

(France)

0207-949-0115

(UK)

069-6698-4714

(Germany)

E-mail Support:

09-1745-6224 (Spain)

02-4827-1143 (Italy)

02-050-405-10 (Netherlands)

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technical-support@archos.com (United States and Canada customers) English

support-technique@archos.com (Europe and rest of the planet) English and French

support.de@archos.com (Germany) German

To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.

For example:

To: technical-support@archos.com

Subject: AVCam300 – Video recording

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Archos AV300 Series manual Technical Support, Mail Support, For example

AV300 Series specifications

The Archos AV300 Series represents a notable innovation in portable media players, launching a new era of multimedia consumption on the go. Introduced in the early 2000s, this series quickly gained attention for its robust features and versatility, catering to an audience that sought a comprehensive entertainment solution.

One of the standout characteristics of the Archos AV300 Series is its sleek design, which balances portability with a user-friendly interface. The player is equipped with a vibrant color screen, allowing users to enjoy videos, photos, and audio with impressive clarity and detail. The device's compact form factor makes it easy to carry, which is ideal for users looking for a multimedia companion during travel.

The device supports a wide range of media formats, including MPEG-1, MPEG-2, and AVI for video playback, alongside MP3 and WMA for audio files. This flexibility in format compatibility made it easier for users to enjoy their existing media libraries without the need for additional conversions. Moreover, the AV300 Series allows for an impressive storage capacity, often available in models that feature up to 20GB of internal memory. This was significant at the time, enabling extensive music and video collections to be stored in a single device.

Connectivity is another key feature of the Archos AV300 Series. The device incorporates USB ports for easy file transfers, and some models even support FireWire, providing faster data transfer rates. The inclusion of an AV-out port allows users to connect the device to TVs, enabling a larger viewing experience for movies and shows. This functionality made the AV300 Series a more versatile option, appealing to users who desired a home theater experience.

With built-in battery life capable of sustaining several hours of playback, the Archos AV300 Series ensured that users could enjoy content without constant recharging. The device also supports video recording capabilities, allowing users to capture their own moments using the built-in microphone and save them directly onto the device.

Overall, the Archos AV300 Series emerged as a pioneering solution for portable entertainment, blending functionality and style in a compact form. With its array of features and technologies, it has left a lasting impact on the evolution of portable media players, paving the way for future advancements in media consumption devices.