![What Is Excluded From These Warranties?](/images/new-backgrounds/175820/1758207x1.webp)
•Color variations between flooring and/or samples and other
flooring or wood products, which you wish to match (e.g., cabinets, stair railings, trim, etc.).
•Deficiencies related to subfloor/floor joist assemblies, subfloor preparation materials, and fasteners including, but not limited to, uneven subfloor surfaces, floor deflection or voids in the subfloor.
•Noises (squeaks, etc.) associated with anything other than the mismanufacture of the flooring.
•Naturally occurring wood characteristics such as variations in grain, color, mineral streaks and knots.
•Changes in color due to exposure to sunlight and age.
•Natural expansion and contraction resulting in separation between boards or damage caused by low or excessive humidity.
•Products designated as “thrift,” “antique,” “tavern,” “bargain,” “cabin grade,” “seconds,” “economy grade,” “rustic,”
•Floors that are installed in other than
•Commercial installations of residential products.
•Construction or
•Floors damaged or adhesive breakdown caused by subfloor
moisture or water damage, including without limitation, due to broken or leaking water pipes, flooding,
•Installation defects, including installations made: (i) in violation of applicable
state or local housing or building codes, or (ii) contrary to written instructions furnished with the product.
NOTE: YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO INSTALLATION. WE ACCEPT NO RESPONSIBILITY FOR LIABILITIES, CLAIMS OR EXPENSES, INCLUDING LABOR COSTS, WHERE FLOORING WITH VISIBLE DEFECTS HAS BEEN INSTALLED.
What Is Excluded From These Warranties?
None of our installers, retailers, distributors or employees has the authority to alter the obligations, limitations, disclaimers or exclusions under any of our warranties.
WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES UNDER OUR WARRANTIES. By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring. Our limited warranties constitute the only express warranties for the product purchased.
TO THE EXTENT PERMITTED BY LAW AND FOR ALL
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
What Should You Do If You Have A Problem?
We want you to be happy with your floor purchase. If you are not, call your retail store first. They can answer your questions and, if necessary, start to process a claim. If you have further questions, please contact us at:
Armstrong Floor Products Claim Center P. O. Box 3001
Lancaster, Pennsylvania
PLEASE KEEP YOUR SALES RECEIPT. INFORMATION REGARDING THE CLAIMED DEFECT AND DATE AND PROOF OF PURCHASE MUST BE PROVIDED.
Bruce® Recommended Floor Care Products
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Bruce Fresh FinishTM: Fresh Finish is an easy
for all
ultra low to low gloss floors.
Bruce Clean ‘n’ Strip®: A cleaner specifically designed for the removal of
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Bruce or Armstrong Replacement Mop Covers: Each pack contains two soft, absorbent, terry cloth covers,
Acrylic Filler: Designed to conveniently fill gaps, small openings and broken edges. Simply apply the material on the area to be repaired and wipe away excess with a damp towel.
Armstrong Customer Relations and Technical Services: 1 800 233 3823
www.bruce.com
PLEASE SEND CORRESPONDENCE TO:
Customer Relations and Technical Services
Armstrong World Industries, Inc.
PO Box 3001, Lancaster, PA
© 2006 AWI Licensing Company
Trademarks owned by AWI Licensing Company or Armstrong Hardwood Flooring Company
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