TROUBLESHOOTING

Because rice variations differ in their make-up, results may vary depending upon the type of rice being used (see About Rice on page 12). Below are some troubleshooting tips to help you achieve the desired consistency.

 

PROBLEM

 

SOLUTION

 

 

 

 

 

Rice is too dry/hard

 

If your rice is dry or hard/chewy when the rice

 

 

after cooking.

 

cooker switches to “Keep-Warm” mode,

 

 

 

 

additional water and cooking time will soften

 

 

 

 

the rice. Depending on how dry your rice is,

 

 

 

 

add ½ to 1 cup of water and stir through.

 

 

 

 

Close the lid and press down the power

 

 

 

 

switch to “Cook” mode. When the rice

 

 

 

 

cooker switches to “Keep-Warm” mode,

 

 

 

 

open the lid and stir the rice to check the

 

 

 

 

consistency. Repeat as necessary until rice is

 

 

 

 

soft and moist.

 

 

Rice is too moist/soggy

 

If your rice is still too wet or soggy when the

 

 

after cooking.

 

rice cooker switches to “Keep-Warm” mode,

 

 

 

 

use the rice paddle to stir the rice. This will

 

 

 

 

redistribute the bottom (moistest) part of the

 

 

 

 

rice as well as release excess moisture. Close

 

 

 

 

the lid and allow to remain on “Keep-Warm”

 

 

 

 

mode for 10-30 minutes as needed, opening

 

 

 

 

the lid and stirring periodically to release

 

 

 

 

excess moisture.

 

 

 

 

 

 

11

Page 13
Image 13
Aroma ARC-900SB instruction manual Troubleshooting, Problem Solution