SOLUTIONS TO COMMOND DISHWASHING PROBLEMS, continued
Stains and discolorations
Stains or discoloration on dishes could be caused by a number of things. Listed below are some of the most common causes. See also “Washing Special Items” on page 13.
♦Too much iron or manganese in the water can cause yellow or brown marks on your dishes. As a temporary solution, in place of the prewash detergent, use one teaspoon to one tablespoon of citric acid crystals. You should consider installing a water filtering system.
♦Coffee and tea stains usually have to be removed by handwashing in a solution of 1/2 cup bleach and one quart of water. (Do not use on sterling silver or silver plate.) Be sure to rinse these items thoroughly before putting them in the dishwasher so there is no bleach residue on the dishware.
Etching
If you have a cloudy film on your dishes that can’t be removed, it could be etching. To prevent etching, try the following:
♦Use less detergent. You may be using too much for the water hardness in your area. (See page 5.)
♦Use a good quality dishwasher detergent.
♦Do not overload the machine. Water should circulate freely to ensure adequate rinsing and draining.
♦Fill the rinse aid dispenser (unless you have soft water in your area; in which case you may not need a rinse aid). (See page 6.)
♦Use a lower water temperature setting.
♦Do not use the Normal drying setting.
♦Do not
REMOVING HARD WATER SPOTS FROM DISHES
To remove hard water spots, try the following:
1.Run dishes through a normal wash program.
2.Remove all metal dishware, such as cutlery, pans, etc., from the dishwasher.
3.Do not add detergent. Instead, pour two cups of vinegar into a bowl and set the bowl face up on the
bottom rack of the dishwasher.
4. Run the dishes through a Normal wash program.
If this doesn’t work, try the same process with 1/4 cup of citric acid crystals (available at most drug stores) instead of vinegar.
TROUBLESHOOTING
If you should experience a problem with your dishwasher, you should review the list of frequently encountered situations below. It could save you the cost and inconvenience of a service call.
Even though the product is under warranty, if the problem is not caused by defective product workmanship or materials, you will be charged for a service call. Refer to page 16 to determine what is and is not covered under your warranty. If you’re still not sure, contact the Customer Care Center before you call a service technician.
BEFORE YOU CALL
Before calling for service or contacting ASKO regarding a warranty issue, make a note of the model name, type number and serial number. The model is on the front of the dishwasher. The type plate with the type name and serial number is located on the inside edge of the door. (See illustration at right.)
Customer Care Center:
www.askousa.com
Type plate
Type Name
Type: DW20.X
000000000000 
Serial Number
Continued on next page.
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