Asoka® User’s Guide
PlugLink 9650 Ethernet Adapter
Chapter 12
Warranty and Support Information
Thank you for selecting an Asoka product! Please retain the receipt as proof of purchase and write down the information below in case you need to obtain support.
Date of Purchase: __________________________________
Model: ________________________________________
Serial No: ________________________________________
Device Password: __________________________________
MAC Address: | ______________________ |
Warranty
Asoka warrants that (a) the hardware components of the product will be free from defects in materials and workmanship under normal use for one (1) year from the date of purchase when used within the limits set forth in the Specifications section of the User Guide, and (b) the software components will perform substantially in accordance with Asoka's published specifications for ninety (90) days from the date of purchase, but does not warrant that the software will be
Should a product fail to perform as described in the User Guide within the warranted period, it will be repaired or replaced with the same or functionally equivalent product by Asoka, at its discretion, free of charge provided that you: (a) return the failed product to an Asoka designated repair facility with shipping charge prepaid, and (b) provide Asoka with proof of the original date of purchase. Repaired or replacement products will be returned to you with shipping charges prepaid. Asoka warrants any replaced or repaired product or component for the remainder of the initial warranty period. Replacement products may be refurbished or contain refurbished materials or components. If Asoka, by its sole determination, is unable to restore the product to proper operating condition, it will refund the depreciated purchase price of the product.
This warranty extends only to you, the original purchaser and is not transferable to any subsequent purchasers. Warranty is void on products purchased or used outside the United States. If you have purchased this product outside of the United States, contact your local reseller or distributor with whom you purchased the products from.
This warranty does not apply if, in the judgment of Asoka, the product fails due to damage from shipment, handling, storage, accident, abuse, misapplication or misuse, or if it has been used or maintained in a manner not conforming to product manual instructions, has been modified in any way, or has had any serial number removed or defaced. Repair by anyone other than Asoka or an approved agent will void this warranty. The maximum liability of Asoka under this warranty is limited to the purchase price of the product covered by the warranty. Prior to returning any defective product, the purchaser or the authorized merchant from whom the purchaser originally bought the product must obtain a Return Material Authorization (RMA) number from Asoka. All defective products should be returned to Asoka with shipping charges prepaid. Asoka will not accept collect shipments.
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE TECHNICAL INFORMATION ABOUT ITS PRODUCTS, ASOKA ASSUMES NO LIABILITY FOR ANY EVENTS ARISING OUT OF THE USE OF THE TECHNICAL INFORMATION OR THE PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT OR AS REQUIRED BY LAW, THE WARRANTIES AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. ANY AND ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
Technical Support Information
-Online knowledgebase and FAQs
-Free
-Support contact: 650.286.0300; support@asokausa.com
© 2006 Asoka USA Corporation. PlugLink, Asoka and the Asoka logo are registered trademarks or trademarks of Asoka USA Corporation. Information is subject to change without notice. All rights reserved.
Page 25 of 26
