Astar electronic DVD-3800 manual Troubleshooting

Important Safety Instructions

14. Outdoor Antenna Grounding

Introduction

19. Servicing

Troubleshooting Other

If you have any questions, please consult the troubleshooting guide below.

If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antennadischarge unit, connection to grounding electrodes, and requirements for the grounding electrode. See figure below.

Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

20. Damage Requiring Service

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A)When the power-supply cord or plug is damaged, B)If liquid has been spilled, or objects have fallen into the product,

C)If the product has been exposed to rain or water, D)If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other

NO PICTURE OR SOUND

Ensure the power button is on. Ensure the power outlet is operational. Ensure the power cord is not damaged.

Ensure the power plug is connected firmly to the outlet.

"BAD DISC" DISPLAYED

Ensure the disc is not warped, damaged or deformed.

Ensure the disc is not badly stained or damaged.

Ensure the disc format is compatible with the player.

Please check whether you have tried to play a software CD.

If so, please restart the player.

controls may result in damage and will often require extensive work by a qualified technician

PICTURE BUT NO SOUND REMOTE NOT WORKING

15. Lightning

to restore the product to its normal operation, E)If the product has been dropped or damaged in any way.

F)When the product exhibits a distinct change in performance this indicates a need for service.

21. Replacement Parts

When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.

Ensure the audio jacks are securely connected.

Ensure the audio connector is not damaged. Ensure the volume is turned up in VOL/CH setup.

Ensure you have set the player's AUDIO settings correctly. Ensure you have ENTERed the correct AV input for your TV. Ensure the audio is not set to mute.

Ensure the remote batteries are working.

Point the remote control directly at the player's IR

sensor.

Remove any obstacles between the remote and

the IR sensor.

For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power lines surges.

16. Power Lines

An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such

22. Safety Check

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.

23. Wall or Ceiling Mounting

The product should be mounted to a wall or ceiling only as recommended by the manufacturer.

SOUND BUT NO PICTURE	UNIT NOT WORKING
Ensure the video jacks are securely connected.	Turn off the power, and then turn it on again.
Ensure you have ENTERed the correct AV input for your TV.
Ensure the video connector is not damaged.
Ensure you have set the player's VIDEO settings correctly.

power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them might be fatal.

17. Overloading

Do not overload wall outlets, extension cords, or integral convenience receptacles, as this can result in a risk of fire or electric shock.

18. Object and Liquid Entry

Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

24. Heat

The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

POOR PICTURE OR SOUND

Ensure you have set the player's AUDIO settings correctly. Ensure the disc is not scratched or stained.

Ensure the AV connector or the output terminal is not damaged.

"NO DISC" DISPLAYED

Ensure you have put the disc on the tray.

Ensure the disc is not upside down.

Ensure the disc is not distorted, stained or scratched.

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