A.3 Troubleshooting

This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using ASUS ASMB-LE. These problems requires simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section.

ProblemSolution

The local/central server cannot connect to the ASMB-LE board.

The ARC cannot receive PET information from the remote server.

Short Message Service (SMS)

Serial Over LAN (SOL)

1.Check if the LAN cable is connected to the LAN port for server management. See page A-2 for details.

2.Check if the remote server LAN port is working properly. If you have not previously installed the LAN controller driver, install the same using the system support CD.

3.Make sure the IP address of both the remote and local/central servers are on the same subnet.

4.Set the remote server IP address and MAC address using the ASUS Host Management Controller Setup. See Chapter 2 for details.

Install SNMP service. See section“3.1.11 Viewing PET information” for details.

1.Check if the USB cable is connected properly.

2.Check if your smart phone (ASUS P505) is working properly.

3.Install Microsoft® ActiveSync.

4.Set the phone number.

1.Check the BIOS remote console setting. See section 2.4 for details.

2.Check if the firmware baud rate is the same as the BIOS setting. See section 2.5.3 for details.

ASUS ASMB2

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