ENGLISH

?The DVD drive cannot read a disc.

Check if the disc is placed with the label side facing up.

Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.

Check if the disc is scratched or damaged.

?The DVD drive eject button is not responding.

1.Launch Computer from the All apps screen.z

2.Right-click , then click Eject from the menu.

Power

Problem

Possible Cause

Action

 

 

• Set your computer’s power voltage

 

 

switch to your area’s power

 

Incorrect power voltage

requirements.

 

• Adjust the voltage settings. Ensure

 

 

 

 

that the power cord is unplugged

No power

 

from the power outlet.

Your computer is not

Press the power key on the front panel

(The power

to ensure that your computer is turned

turned on.

indicator is off)

on.

 

 

Your computer’s power

• Ensure that the power cord is

 

cord is not properly

properly connected.

 

connected.

• Use other compatible power cord.

 

PSU (Power supply unit)

Contact the ASUS Service Center

 

about installing another PSU on your

 

problems

 

computer.

 

 

Display

Problem

Possible Cause

Action

 

 

• Connect the signal cable to the

No display

The signal cable is

correct display port (onboard VGA

not connected to the

or discrete VGA port).

output after

correct VGA port on your

• If you are using a discrete VGA

turning the

computer.

card, connect the signal cable to

computer on

 

the discrete VGA port.

(Black screen)

 

Signal cable problems

Try connecting to another monitor.

 

 

 

 

68

Chapter 7: Troubleshooting

Page 68
Image 68
Asus CM6870 user manual Power, Display