•Close some running applications to decrease the system load.

•Check your system for viruses.

•Try restoring your system using the system recovery partition or the recovery DVD.

You must back up all your data to another location before doing the recovery process.

Install an anti-virus software to protect the system from viruses.

When I turn the power ON, my Notebook PC displays this message:“Open policy file error”.

Reinstall the latest “Power4 Gear”utility which you can download from the ASUS website.

A blue screen with white text appears after system bootup.

•Remove the additional memory. If an additional memory was installed after purchase, power OFF, remove the additional memory, and power ON to see if the problem is due to incompatible memory.

•Remove software applications. If you have installed software applications recently, they may not be compatible with your system.Try to delete them in Windows Safe Mode.

•Check your system for viruses.

•Update the BIOS to the latest version with Easy Flash in Windows or AFLASH in DOS mode.These utilities and BIOS files can be downloaded from the ASUS website.

Ensure your Notebook PC does not lose power during the BIOS flashing process.

•Try restoring your system using the system recovery partition or the recovery DVD.

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Notebook PC User Manual