Asus M51BCUS005S, M51ACUS006S English, Power, Display, ? The DVD drive cannot read a disc

ENGLISH

?The DVD drive cannot read a disc.

•Check if the disc is placed with the label side facing up.

•Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.

•Check if the disc is scratched or damaged.

?The DVD drive eject button is not responding.

1.Hover your mouse pointer over the lower left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From the popup menu, click File Explorer to open the Computer screen.

2.Right-click , then click Eject from the menu.

Power

Problem	Possible Cause	Action
		• Set your computer’s power voltage
		switch to your area’s power
	Incorrect power voltage	requirements.
		• Adjust the voltage settings. Ensure
		that the power cord is unplugged
No power		from the power outlet.
	Your computer is not	Press the power key on the front panel
(The power		to ensure that your computer is turned
	turned on.
indicator is off)		on.
	Your computer’s power	• Ensure that the power cord is
	cord is not properly	properly connected.
	connected.	• Use other compatible power cord.
	PSU (Power supply unit)	Contact the ASUS Service Center
		about installing another PSU on your
	problems
		computer.

Display

Problem	Possible Cause	Action
		• Connect the signal cable to the
No display	The signal cable is	correct display port (onboard VGA
	not connected to the	or discrete VGA port).
output after	correct VGA port on your	• If you are using a discrete VGA
turning the	computer.	card, connect the signal cable to
computer on		the discrete VGA port.
(Black screen)
	Signal cable problems	Try connecting to another monitor.

56 Chapter 6: Troubleshooting