*Specifications are subject to change without notice. **Requires Mac OS X v10.x

3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Press thebutton to check if the monitor is in the ON mode.

Check if the power cord is properly connected to the monitor and the power outlet.

Check if the power switch is ON.

The power LED lights amber and there is

• Check if the monitor and the computer are

no screen image

in the ON mode.

 

• Make sure the signal cable is properly

 

connected the monitor and the computer.

 

• Inspect the signal cable and make sure

 

none of the pins are bent.

 

• Connect the computer with another

 

available monitor to check if the computer

 

is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness

 

settings via OSD.

Screen image is not centered or sized

• Adjust the H-Position or V-Position

properly

settings via OSD.

 

 

Screen image bounces or a wave pattern is

• Make sure the signal cable is properly

present in the image

connected to the monitor and the

 

computer.

 

• Move electrical devices that may cause

 

electrical interference.

Screen image has color defects (white does

• Inspect the signal cable and make sure

not look white)

that none of the pins are bent.

 

• Perform All Reset via OSD.

 

• Adjust the R/G/B color settings or select

 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

• Adjust the Phase and Clock settings via

 

OSD.

 

 

No sound or sound is low

Ensure that the HDMI/DisplayPort cable is properly connected to the monitor and the computer.

Adjust the volume settings of both your monitor and HDMI/DisplayPort device.

Ensure that the computer sound card driver is properly installed and activated.

ASUS PA279 Series LCD Monitor

3-9

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Asus PA279Q manual Troubleshooting FAQ, Possible Solution