3.5Troubleshooting (FAQ)
Problem | Possible Solution |
Power LED is not ON | • Touch the sensor to check if the monitor is in the ON |
| mode. |
•Check if the power cord is properly connected to the monitor and the power outlet.
The Power LED lights | • | Check if the monitor and the computer are in the ON mode. |
| |
amber and there is | • | Make sure the signal cable is properly connected the |
| |
no screen image |
| monitor and the computer. |
| |
| • | Inspect the signal cable and make sure none of the pins are |
| |
|
| bent. |
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| • | Connect the computer with another available monitor to |
| |
|
| check if the computer is properly working. |
| |
Screen image is too | • | Adjust the Contrast and Brightness settings via OSD. |
| |
light or dark |
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Screen image is not | • | Touch the | sensor for two seconds to automatically |
|
centered or sized |
| adjust the image. |
| |
properly | • | Adjust the |
| |
Screen image | • | Make sure the signal cable is properly connected to the |
| |
bounces or a wave |
| monitor and the computer. |
| |
pattern is present in | • | Move electrical devices that may cause electrical |
| |
the image |
| interference. |
|
|
Screen image has | • | Inspect the signal cable and make sure that none of the |
| |
color defects (white |
| pins are bent. |
| |
does not look white) | • | Perform Reset via OSD. |
| |
| • | Adjust the R/G/B color settings or select the Color |
| |
|
| Temperature via OSD. |
| |
Screen image is | • | Touch the | sensor for two seconds to automatically |
|
blurry or fuzzy |
| adjust the image. |
| |
| • | Adjust the Phase and Clock settings via OSD. |
| |
No sound or sound is | • | Ensure that the audio cable is properly connected to the |
| |
low |
| monitor and the computer |
| |
| • | Adjust the volume settings of both your monitor and |
| |
|
| computer. |
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| • | Ensure that the computer sound card driver is properly |
| |
|
| installed and activated. |
| |
Pivot is not working | • | Ensure that the Pivot®Pro software is installed in your PC. |
| |
| • | Make sure that your PC operating system complies |
| |
|
| Windows® 98SE, ME, NT 4.0, 2000, and XP. |
| |
Webcam is not | • | Ensure that you install the webcam driver which is in the |
| |
working |
| support CD. |
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|
| • | Make sure that your connect the USB plugs of the supplied |
| |
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USB devices work | • | Make sure that you connect the USB plugs of the supplied |
| |
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| |||
abnormally |
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• | Check with your PC manufacturer whether your PC supports |
| ||
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| |||
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| USB2.0 or USB1.1. |
| |
| • | If your PC only supports USB1.1, the image transmission is |
| |
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| much slower. |
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ASUS LCD Monitor PW201 | 3 - 17 |