Troubleshooting, Out of Range, Authentication | Asus RT-AC56R

5 Troubleshooting

NOTE: If you encounter problems that are not mentioned in this chapter, contact the ASUS Technical Support.

Troubleshooting

I cannot access a web browser for configuring the router.

•Delete the cookies and files in your web browser.To do this, follow these steps:

1.Launch your web browser, then click Tools > Internet

Options...

2.Under Temporary Internet files, click Delete Cookies...

and Delete Files...

NOTE: The commands for deleting cookies and files vary with the web browser.

•Disable the proxy server settings, cancel the dial-up connection, and set the TCP/IP settings to obtain IP addresses automatically. For more details, refer to the section Before you proceed in this user manual.

The client cannot establish a wireless connection with the router.

Out of Range:

•Put the router closer to the wireless client.

•Try to change the channel settings.

Authentication:

•Use wired connection to connect to the router.

•Check the wireless security settings.

•Press the Reset button at the rear panel for more than five seconds.

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Asus RT-AC56R manual Troubleshooting, Out of Range, Authentication

Contents

RT-AC56R Copyright 2013 ASUSTeK Computer Inc. All Rights Reserved Table of contents Table of contents Your wireless router Package contents LAN LED Specifications Positioning your router Creating your network What you need Wired connection Setting up your wireless routerTo set up your wireless router via wired connection Wireless connection Page Click Tools Internet options Connections tab LAN settings Disable the proxy server, if enabledBefore you proceed Click Start Control Panel Network and Internet SettingsInternet Protocol Version 6 TCP/IPv6, then click Properties Click the Apple icon located on the top left of your screen Tick Never dial a connection Disable the dial-up connection, if enabled To log into the web GUI Logging into the web GUI Quick Internet Setup QIS with auto-detection Setting up the Internet connectionTo use QIS with auto-detection RT-AC56U Page Page To set up the wireless security settings Setting up the wireless security settings 5GHz security settings To manage your network clients Managing your network clients To monitor your USB device Monitoring your USB device Incorrect removal of the USB disk may cause data corruption To create your guest network Creating your Guest Network Managing QoS Quality of Service Bandwidth Using the Traffic ManagerTo set up the bandwidth priority Monitoring Traffic Using the USB Extension To use AiDisk Using AiDisk for Files SharingPage Click Finish to finish the setup To use your router as a Servers center Using the Servers Center service To use Samba share Using the Network Place Samba Share service To share files via the FTP server Using the FTP Share service RT-AC56U To use miscellaneous setting Using the Miscellaneous setting Setting up the Dhcp Server Configuring the Advanced settingsTo set up the Dhcp server Enable the Dhcp Server? field, tick Yes Under the Administration menu, click Firmware Upgrade To upgrade the firmwareUpgrading the firmware To restore/save/upload the settings Restoring/Saving/Uploading settings To set up your USB Printer Setting up your network printer LAN USB RT-AC56U Page To launch the Device Discovery utility Device Discovery Firmware Restoration Unplug the wireless router from the power source Specify a firmware file, then click Upload Authentication TroubleshootingOut of Range Cannot find the router Cannot access the Internet via wireless LAN adapter User Name PasswordIP address Ssid 5GHz Frequently Asked Questions FAQs Asus Ddns ServicePage Federal Communications Commission Statement Asus Recycling/Takeback Services Prohibition of Co-location Declaration of Conformity for R&TTE directive 1999/5/EC Safety InformationCE Mark Warning Radio Frequency RF Exposure Information Canada, Industry Canada IC NoticesCanada, avis d’Industry Canada IC GNU General Public License NCC 警語 Preamble Terms & conditions for copying, distribution, & modification Page Page Page Page Page No Warranty ASUSTeK Computer INC. Asia Pacific Asus Contact informationAsus Computer International America Area Hotline Number Networks Global Hotline Information Area Hotline Number Support Working Authorised Asus Computer GmbH Representative Manufacturer ASUSTeK Computer IncEurope Authorised