Troubleshooting6

Troubleshooting

This troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter.

Problem

 

Action

I cannot access the web GUI

1.

Launch a web browser, then click Tools >

for configuring the router.

 

Internet Options...

 

2.

Under Temporary Internet files, click

 

 

Delete Cookies... and Delete Files...

 

3.

Disable the proxy settings of the web

 

 

browser.

The client cannot establish a

Out of Range:

wireless connection with the

Put the router closer to the wireless client.

router.

Try to change the channel settings.

 

Authentication:

Use a wired connection to connect to the router.

Check the wireless security settings.

Press the Reset button at the rear panel for more than five seconds.

Cannot find the router:

Press the Restore button at the rear panel for more than five seconds.

Check the setting in the wireless adapter such as SSID and encryption settings.

Chapter 6: Troubleshooting

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Asus RT-N10U user manual Troubleshooting