Troubleshooting
This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using ASUS Wireless LAN card products. These problems requires simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section.
| Problem | Action | |
|
| |
| My computer does not | Verify if the ASUS USB Wireless LAN | |
| recognize the installed | Adapter drivers are properly installed by | |
ASUS USB Wireless LAN | following these instructions: | |
| Adapter. | 1. Open the Control Panel window from | |
| the Windows® desktop. | |
| 2. | |
| 3. Windows® 98SE/Me users: Select the | |
| Device Manager tab. | |
| Windows® 2000/XP users: Select the | |
| Hardware tab then click the Device | |
| Manager button. | |
| 4. Click the “+” symbol preceeding the | |
| Network Adapters item, then check the | |
| ASUS 802.11 Network Adapter item. | |
| A yellow exclamation point or a red plus | |
| sign preceeding the network adapter | |
| means that the device driver is not | |
| properly installed. | |
| driver following the instructions below. | |
| A yellow exclamation | The device driver is not properly installed. | |
| point or a red plus sign | Follow these instructions to uninstall and | |
| appears on the ASUS | ||
802.11b Network Adapter | 1. Insert the Support CD into the | |
| or ASUS 802.11g | drive. | |
| Network Adapter item. | ||
2. When the ASUS Wireless LAN installation | ||
| ||
| window appears, click “Uninstall ASUS | |
| WLAN Card Utilities/Driver” option. | |
| 3. Restart your computer and repeat the | |
| software installation following the | |
| instructions contained in this User Guide. | |
|
|
Chapter 4: Troubleshooting |