Troubleshooting

ProblemAction

I cannot connect to other computers linked via an Access Point or Ad-hoc network.

•Check if the device and the other APs and/ or clients have the same Encryption. If you enable WEP encryption, you must set the same WEP keys for the device and the other AP/s and/or clients.

•Check the TCP/IP settings (IP address, subnet mask, gateway, and DNS) of your computer.

•Enable file and printer sharing in each client computer to allow file sharing.

I always have poor link quality and low signal.

Do the following to achieve better link quality and stronger signal:

•Keep the device away from microwave ovens and large metal objects to avoid radio interference.

•Shorten the distance between the device and the AP/station.

Why do I got the warning “Hi-Speed USB Device Plugged Into Non-Hi-Speed USB Hub” message when I connected the ASUS USB Wireless LAN Adapter to the USB port?

This warning mesage appears when you plug the ASUS USB Wireless LAN Adapter to a USB 1.1 port.

•For Windows® XP users, you need to upgrade your OS to Service Pack 1 to convert your USB ports to USB 2.0.

•For Windows® 2000 users, you must install Service Pack 4 in order to convert your USB ports into USB 2.0. You can download these service packs from the Windows Update website (windowsupdate.microsoft.com)

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Chapter 4: Troubleshooting