91-5677-20-00.ATT1477.RO.qxd 1950/2/13 ⁄U⁄¨ 07:21 Page 30

12

Elapsed recording time (seconds)

1@MENU

“Change

announcement”

2@PLAY/STOP

(Plays announcement previously recorded)

Or

2@REC

“Now recording...”

3 Speak into microphone

Microphone

Announcement example:

“Hello, you’ve reached the Jones family. Please leave a message after the beep"

4@PLAY/STOP

(Announcement is played back)

Answering System Operation

Outgoing announcements

Outgoing announcements are the messages callers hear when calls are answered by the answering system.

The phone is pre-programmed with an announcement that answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice.

To record your outgoing announcement

Press @MENU repeatedly until you hear “Change announcement.” Then press @REC and begin speaking after you hear “Now recording.” Speak facing the tele- phone base from about 9 inches away. Press @PLAY/STOP to stop the recording.

Elapsed time (in seconds) will be shown in the message window as you record. You can record an announce- ment up to 90 seconds long. Announcements less than 3 seconds long will not be recorded.

To delete your outgoing announcement

Press @MENU repeatedly until you hear “Change announcement,” then press @PLAY/STOP button to begin playback. Press @DELETE during playback to delete your announcement.

When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

30

Page 32
Image 32
AT&T 1477/1177 Outgoing announcements, To record your outgoing announcement, To delete your outgoing announcement

1477/1177 specifications

AT&T 1477/1177 is a versatile telecommunications service designed to provide users with reliable access to essential information and services. It operates primarily in the United States and caters to both residential and professional sectors, enhancing connectivity and access to various utilities. The service is particularly known for its ability to connect users to customer support instantly and efficiently.

One of the main features of AT&T 1477/1177 is its user-friendly interface. Customers can easily access the service by dialing the number on their phone, whether landline or mobile. This feature ensures that even those who are not tech-savvy can receive support and information promptly. The service is designed to minimize hold times, offering users a rapid connection to a representative who can address their queries or concerns.

Another significant aspect of AT&T 1477/1177 is its integration with various digital technologies. The service utilizes Voice over Internet Protocol (VoIP) for call management, which enhances voice quality and reduces latency during conversations. This technology allows AT&T to manage call routing more effectively, ensuring that customers reach the right department without unnecessary delays.

Additionally, AT&T 1477/1177 is part of a broader effort to modernize communication services. It supports advanced customer relationship management tools that enable representatives to access customer information in real time. This capability allows for personalized service, where agents can quickly pull up the customer's history and preferences, leading to a more satisfactory experience.

Security is another essential characteristic of AT&T 1477/1177. The service employs robust encryption methods to protect user data during communication. This concern for privacy and security is critical in an age where data breaches are increasingly common, ensuring that customers can engage with the platform without fear of compromising their personal information.

Moreover, AT&T continuously evaluates the performance of its 1477/1177 service, utilizing analytics to assess call patterns and customer satisfaction. This commitment to improvement helps the company optimize its resources and further enhance the customer experience.

In conclusion, AT&T 1477/1177 offers a range of features that cater to the demands of modern telecommunications. With its user-friendly access, integration of advanced technologies, commitment to security, and a focus on customer satisfaction, it represents a significant step in improving the way customers connect with vital services.