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A

“A” is displayed with Announce Only is activated

1@MENU

“Change Announce Only”

2@CHANGE

“Off”

3@CHANGE

“On”

4@PLAY/STOP

Beep

(Option selected)

Answering System Operation

Announce Only mode

In Announce Only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date.

To turn Announce Only on or off

Press @MENU repeatedly until you hear “Change Announce Only.” Then press @CHANGE until you hear the option you want (On or Off). Press @PLAY/STOP button to store your selection and exit, or press @MENU again to modify other features (see page 32).

To record your outgoing announcement

When Announce Only is turned on, calls are answered with a pre-recorded announcement that says “We’re sorry, messages to this number cannot be accept- ed.” You can use this announcement, or replace it with a recording of your own voice.

After turning on the Announce Only feature, follow the steps on page 30 to record your announcement. Callers will hear this announcement only when the Announce Only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a message.

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Image 33
AT&T 1477/1177 user manual Announce Only mode, To turn Announce Only on or off, Option selected

1477/1177 specifications

AT&T 1477/1177 is a versatile telecommunications service designed to provide users with reliable access to essential information and services. It operates primarily in the United States and caters to both residential and professional sectors, enhancing connectivity and access to various utilities. The service is particularly known for its ability to connect users to customer support instantly and efficiently.

One of the main features of AT&T 1477/1177 is its user-friendly interface. Customers can easily access the service by dialing the number on their phone, whether landline or mobile. This feature ensures that even those who are not tech-savvy can receive support and information promptly. The service is designed to minimize hold times, offering users a rapid connection to a representative who can address their queries or concerns.

Another significant aspect of AT&T 1477/1177 is its integration with various digital technologies. The service utilizes Voice over Internet Protocol (VoIP) for call management, which enhances voice quality and reduces latency during conversations. This technology allows AT&T to manage call routing more effectively, ensuring that customers reach the right department without unnecessary delays.

Additionally, AT&T 1477/1177 is part of a broader effort to modernize communication services. It supports advanced customer relationship management tools that enable representatives to access customer information in real time. This capability allows for personalized service, where agents can quickly pull up the customer's history and preferences, leading to a more satisfactory experience.

Security is another essential characteristic of AT&T 1477/1177. The service employs robust encryption methods to protect user data during communication. This concern for privacy and security is critical in an age where data breaches are increasingly common, ensuring that customers can engage with the platform without fear of compromising their personal information.

Moreover, AT&T continuously evaluates the performance of its 1477/1177 service, utilizing analytics to assess call patterns and customer satisfaction. This commitment to improvement helps the company optimize its resources and further enhance the customer experience.

In conclusion, AT&T 1477/1177 offers a range of features that cater to the demands of modern telecommunications. With its user-friendly access, integration of advanced technologies, commitment to security, and a focus on customer satisfaction, it represents a significant step in improving the way customers connect with vital services.