Appendix
Troubleshooting
The CHARGING light is off.
•Clean the cordless handset and charging contacts on the charger each month using a pencil eraser or cloth.
•Make sure the power and line cords are plugged in correctly and securely.
•Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and tele- phone base to reset.
•Your telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
My Caller ID is not working.
System does not receive CID or system does not display CID during Call Waiting.
•Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.
•Your caller must be calling from an area that supports caller ID.
•Both you and your caller’s telephone companies must use caller ID compatible equipment.
Incomplete messages.
•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
•If the the caller's voice is very soft, the system may stop recording and disconnects the call.
Difficulty hear- ing messages.
•Press VOLUME ^to increase speaker volume.
•Remove any stickers that may have come on your telephone base and/or handset when you purchased it, they may be obstructing your messages when you play them.
System does not answer after correct number of rings.
•Make sure that the answering system is on (see page 36).
•If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (see page 39).
•In some cases, the system may be affected by the ringing system used by the local telephone company.
•If the memory is full or the system is off, the system will answer after 10 rings.
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