Troubleshooting and FAQs
If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact your service provider.
Problem | Possible Causes | Possible Solution |
|
|
|
Poor reception | The network signal is too weak | Move to a location where the |
| at your current location, for | network signal can be properly |
| example, in a basement or | received. |
| near a tall building, because |
|
| wireless transmissions cannot |
|
| effectively reach it. |
|
| The network is busy at the | Avoid using the phone at such |
| current time (for example, | times, or try again after waiting |
| during peak times, there may | a short time. |
| be too much network traffic to |
|
| handle additional calls). |
|
| You are too far away from a | You can request a service |
| base station for your service | area map from your service |
| provider. | provider. |
Echo or noise | Poor network trunk quality | Press the Power/End Key |
| on the part of your service | and dial again. You may be |
| provider. | switched to a |
|
| network trunk or phone line. |
| Poor local telephone line | Press the Power/End Key |
| quality. | and dial again. You may be |
|
| switched to a |
|
| network trunk or phone line. |
70 | Troubleshooting and FAQs |
